Service Engineer

location_onSingaporeschedule19 hours ago
homeWork style:Remote
historyMinimum experience:1+ year
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Job description

  • Lead commissioning, maintenance, repair, and troubleshooting of marine electrical and mechanical equipment onboard vessels and in company premises/workshop, including burners, boilers, scrubbers, EGE, EBG, GCU, and supporting systems
  • Travel on short notice regionally and occasionally globally to perform onsite service and support, maintaining readiness with valid travel documentation, passports, visas, and vaccinations
  • Execute work adhering strictly to company Quality, Health, Safety, and Environment guidelines and customer site procedures, and report unsafe practices and incidents promptly
  • Prepare and obtain customer signatures on Service Certificates (time sheets) onsite to document completed work
  • Write detailed Service Reports outlining job performed, identify potential safety issues, recommend spare parts, and suggest future service actions to customers
  • Proactively recommend required or suggested spare parts to customers to optimize equipment performance and reliability
  • Identify and communicate sales opportunities to Service Managers to support business growth
  • Provide both onsite and remote technical support to clients, resolving issues efficiently and enhancing customer satisfaction
  • Collaborate effectively with colleagues by sharing knowledge and experience to foster a team-oriented environment
  • Prioritize and execute tasks with a customer-focused approach, ensuring clear communication and high-quality work outcomes Required competencies and certifications
  • Minimum 1 years of troubleshooting experience in electrical, electronic, and mechanical systems
  • Strong automation background essential for effective service delivery
  • Proficient in using MS Office applications for documentation and communication

Skills mentioned

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