Account Executive - Diesel Truck Sales

Summary

The Account Executive at CSM Kenworth in Cleveland is responsible for selling new and used trucks to current and new customers. They are also responsible for maintaining positive relationships with all current customers to meet customer needs.

Responsibilities

• Coordinate New and Used truck sales from the dealership to maximize retail sales opportunities
• Meet or exceed goals for profit margin, unit sales and market share for new and used light, medium and heavy-duty trucks
• Conquest and grow new accounts
• Maintain a high level of customer satisfaction among all assigned accounts
• Cultivate assigned customer territories and accounts
• Maintain thorough knowledge of all products and services sold by the company

Duties:

• Work floor days to increase sales opportunities
• File complete and timely UPs report on all walk-in sales prospects contacted
• Coordinate with Used Truck staff for appraisals
• Maintain current data for customer profiles in company databases
• Successfully complete product and sales training courses as assigned
• Develop and maintain full working knowledge of all company systems, procedures, and policies
• Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
• Facilitate timely deliveries of customer units
• Promote sales of finance and insurance services related to truck sales transactions
• Call on all assigned accounts as scheduled and file complete and timely call reports
• Other job duties as assigned