Administrative Support Associate

Administrative Support Associate – Title Department

Job Summary

The Administrative Support Associate facilitates the efficient operation of the Title Department by performing data entry, administrative, and customer support tasks while learning title processing procedures.

Duties/

Responsibilities

● Accurately enter and update information in company systems following established procedures.

● Review documents and system information for accuracy and completeness.

● Perform various administrative duties and provide support to the Title Department.

● Assist with processing and organizing title and vehicle-related documentation.

● Communicate with sellers, clients, dealerships, and internal departments by phone, email, and text regarding title-related matters.

● Assist with identifying and resolving missing or incorrect information.

● Maintain organized files and records.

● Follow department procedures, templates, and training materials.

● Learn and perform Title Clerk responsibilities through structured on-the-job training.

● Assist with additional department duties as assigned.

Required Language(s) and Skills/Abilities:

● Extremely detail oriented.

● Excellent verbal and written communication skills.

● Strong organizational skills and attention to detail.

● Strong analytical and problem-solving skills.

● Proficient with Microsoft Office Suite or related software.

● Ability to follow written procedures and instructions.

● Ability to learn new processes and work independently.

● Ability to work in a fast-paced environment.

● Fluent in English.

● Spanish is a plus.

Education and Experience:

Minimum of one (1) year of administrative or office experience preferred.

Previous automotive, title, registration, or dealership experience is a plus.