Associate Medical Director, Behavioral Health
Job description
The Associate Medical Director, Behavioral Health supports the practice management of the Psychiatrists within the Behavioral Health practice. Reporting to the Medical Director - Behavioral Health, this role will support the day-to-day clinical operations of clinicians, assist with overall practice hiring/interviewing, communications, and performance management. Candidates will also participate broadly in innovation within our care delivery models and lead projects that pertain to improving care delivery, member experience, and clinician experience within the Behavioral Health service line.
We are seeking a highly motivated leader who thrives in a fast-paced environment, leads with empathy, and who is passionate about promoting high-quality, evidence-based behavioral health care. The clinician who will thrive in this role is inquisitive and independent, comfortable working with and interpreting data, and happy working across a large team of professional clinicians.
Key Responsibilities
- Reviewing clinical documentation for accuracy, clinical judgment, and adherence to evidence-based protocols and workflows.
- Reviewing dashboards of quality metrics, identifying potential issues, and alerting appropriate managers.
- Recommending and assisting with individual performance improvement programs when necessary.
- Management of clinician escalations and contract compliance issues when necessary.
- Identifying appropriate projects for quality improvement and leading teams toward quality goals on identified projects
- Assistance with clinician communications and practice announcements.
- Providing at least 10% of time to clinical care of patients on the platform, while displaying exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner.
- Other administrative duties and projects on an as needed basis.
Qualifications
- MD or DO with at least 5 years of post-residency clinical experience, and minimum 2 years’ experience with patient care on a virtual care platform
- Minimum 2 years' leadership experience preferred
- Be a licensed provider in good standing with your state board(s)
- Be self-motivated and able to work independently
- Excel at communicating with patients and other clinicians
- Qualified candidates must meet all clinical and educational requirements as outlined in the Clinician Employment Agreement
Benefits & Perks
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:-Remote-first culture-401(k) savings plan through Fidelity-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")-12 weeks of 100% Paid Parental leave-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.-Work-From-Home reimbursement to support team collaboration home office workYour recruiter will share more about the salary range and benefits package for your role during the hiring process.About Included HealthIncluded Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at . -----Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.Skills mentioned
Welcome to the future of healthcare. Good health can be easier. Healthcare shouldn’t feel like a fight. And you don’t have to do it alone. We’re here to help. With comprehensive and convenient care, from urgent care to primary care, specialty care to behavioral health. All included. With high-quality care and expertise when you need it: in person or virtually, in a personalized way, 24/7. All included. With high-tech and high touch experiences, whoever and wherever you are. All included. Our mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included. Welcome to the future of healthcare, Included Health. Our values are at the core of everything we do. We put the member first: Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone. We're here for outcomes: We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad. We seek diverse perspectives: Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action. We value change: We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners. We lead the way: We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems. Diversity, Equity & Inclusion We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more.
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