Associate Project Manager
Job description
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Candidate
Overview
The ideal candidate is highly organized, skilled at prioritizing tasks, and thrives in a deadline-driven environment. Strong time management and communication abilities are essential, with a focus on executing projects and timelines efficiently.
Responsibilities
Project Management:
- Follow Medscape’s processes and guidelines to ensure consistency and compliance.
- Work closely with Project Management team members and with other departments to develop a 360 understanding of Medscape process/project workflow
- Create and manage assigned project timelines in the digital project management system, Workfront.
- Maintain assigned project timelines daily, providing updates to Account Management partner on project progress.
- Collaborate with internal teams to manage timelines, assets, and client deliverables. Participate in internal kickoff (KO) meetings, requirements sessions, internal review meetings, and prelaunch quality checks.
- Use reporting and dashboard functions within Workfront to track project progress.
- Follow up on tasks that have not started or are incomplete, helping to resolve any delays.
- Communicate potential project issues and delays to senior team members for resolution.
- Assist in managing timeline adjustments based on acceleration requests and mid-stream updates.
- Ensure client priorities and expectations are communicated clearly across internal teams.
- Focus on delivering high-quality, error-free client deliverables and launches.
- Contribute to organization revenue goals by supporting on-time project execution.
- Perform regular audits of project folders and assist with maintaining server organization.
- Provide support for team members during out-of-office periods, ensuring tasks and timelines are maintained.
Behaviors & Collaboration:
- Develop the ability to articulate needs and expectations clearly across development teams.
- Build and maintain strong internal relationships that will assist in smooth, on-time project development and execution.
- Take pride in the work and team; celebrate successes and apply learnings from challenges
- Demonstrate respect, integrity, and professionalism in all interactions with colleagues and stakeholders.
- Consistently adhere to company values and standards, maintaining a positive and ethical approach to work.
- Communicate clearly, listen actively, and respond thoughtfully to feedback.
- Remain composed under pressure, manage challenges with a solution-oriented mindset.
- Take responsibility for actions and decisions, showing accountability and reliability.
Qualifications
- Bachelor’s degree or equivalent relevant experience required
- Experience or exposure to digital advertising, agency, or healthcare-related roles.
- Experience or exposure to project coordination, traffic, or project management
- Strong passion for delivering exceptional customer service
- Ability to manage multiple tasks in a fast-paced environment with a responsible, results-driven approach; strong communication skills
- Excellent organizational and documentation skills, with proficiency in MS Word, Excel, PowerPoint, and task management systems such as Workfront or equivalent platforms.
- Knowledge of the marketing creative process (marketing or agency experience, especially in the pharmaceutical industry, is a plus)
- Experience with the medical/legal review process in the pharmaceutical industry is a plus
- Experience with MS Project or Workfront is a plus
Salary range: $55,000 - $60,000/yr.
Benefits
Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
- Health Insurance (medical, dental, and vision coverage)
- Paid Time Off (including vacation, sick leave, and flexible holiday days)
- 401(k) Retirement Plan with employer matching
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Commuter and/or Transit Benefits (if applicable)
Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.
Skills mentioned

What began as a pioneering idea in the mid-1990s has evolved into the most recognized and trusted brand in online health information. The journey of WebMD is a story of vision, consolidation, and an unwavering commitment to providing accessible and credible health knowledge to the world. The origins can be traced back to 1996 with the founding of Healtheon by Jim Clark, the renowned founder of Netscape, and Pavan Nigam. Their initial focus was on streamlining the convoluted healthcare administration and insurance processes. Around the same time, a young entrepreneur named Jeff Arnold launched WebMD in 1998, with a clear mission to empower consumers with direct access to medical information. The turning point came in 1999, a landmark year for the burgeoning internet health space. A powerful merger brought together Healtheon and WebMD, Inc., creating a new entity, Healtheon/WebMD. This strategic union aimed to create a comprehensive, integrated platform for both consumers and healthcare professionals, bridging the gap between patients, doctors, and health plans. The early 2000s were a period of rapid growth and further consolidation. The company, which eventually shortened its name to WebMD Corporation, embarked on a series of acquisitions, absorbing other health-related online resources and technology companies to broaden its scope and capabilities. This expansion wasn't without its challenges, as the company navigated the turbulent dot-com era and worked to build a sustainable business model based on advertising and sponsorships. Over the years, WebMD has solidified its position as a household name, a first stop for millions seeking to understand symptoms, research conditions, or learn about medications. In 2017, WebMD was acquired by Internet Brands, a subsidiary of the global investment firm KKR, in a deal valued at approximately $2.8 billion. This acquisition marked a new chapter, integrating WebMD into a broader portfolio of online media and software services while maintaining its core mission. Today, WebMD continues to be a dominant force, providing a vast repository of physician-reviewed content, supportive online communities, and tools designed to help people make more informed decisions and take a more active role in their health journey.
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