Bilingual Intake Attorney
Job description
- Serve as the main point of contact for clients throughout the first 30 days of their case as it transitions from intake to case management.
- Handle client/attorney introduction calls, welcoming the client and verifying information gathered during intake.
- Prevent sub-outs by managing client expectations, answering inquiries, and troubleshooting any issues or concerns that arise during the intake process.
- Review client files, documents, and evidence to assist with case strategy and preparation.
- Assist the intake department to identify unsuitable cases or potential conflicts of interest.
- Collaborate with the legal team to ensure that each client’s case is progressing efficiently and effectively.
- Manage Client Success case workers to ensure timely resolution of cases.
- Ensure clients are satisfied with the service and experience throughout the entire legal process.
- Must be fluent in Spanish.
- Juris Doctor (J.D.) from an accredited law school.
- Active bar license in AZ
- Prior experience in personal injury law is preferred but not required.
- Exceptional communication skills, both verbal and written.
- Strong interpersonal skills and a client-centered approach.
- Detail-oriented with excellent organizational skills.
- Ability to manage multiple cases and deadlines in a fast-paced environment.
- Empathetic, patient, and adept at handling sensitive client situations.
- Experience in client relationship management or customer service is a plus.
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
Skills mentioned
At Avrek Law Firm, our team operates as a dedicated family united by a singular mission: fighting aggressively for the rights of personal injury victims. Founded by award-winning attorney Maryam Parman, our firm brings over 50 years of combined experience to clients across multiple states. We pride ourselves on our 'never quit' mentality, taking on complex cases that other firms turn away. Our culture centers on transparent communication and relentless advocacy. Clients work directly with experienced attorneys who keep them informed at every stage of their case. We understand how insurance companies think and operate, giving us a strategic advantage in negotiations. Our team has recovered over $2 Billion for injured clients, demonstrating our commitment to securing maximum compensation for car accidents, motorcycle accidents, rideshare incidents, pedestrian injuries, and more. What sets Avrek apart is our 99% success rate and our no-win, no-fee promise. We believe everyone deserves access to quality legal representation, which is why we offer free consultations and only collect payment when we win your case. Our team thrives in fast-paced environments where attention to detail and aggressive advocacy make the difference between average results and exceptional outcomes. If you have been injured due to someone else's negligence, our empathetic yet determined team is ready to fight for the justice you deserve.
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