Bilingual Receptionist/IT Support Assistant

We are a prominent and growing Personal Injury Law Firm in Phoenix and we are seeking a dependable, professional, and technology-oriented Receptionist / IT Support Assistant to manage front-desk responsibilities while providing basic, entry-level technical support to employees.

This is a full-time, on-site position ideal for someone who is organized, personable, comfortable working with computers and office technology, and interested in developing hands-on IT experience.

The position does not require advanced IT administration experience. The IT component focuses primarily on workstation deployment, equipment setup, basic physical troubleshooting, inventory coordination, and identifying when an issue should be escalated to higher-level IT personnel or our Managed Service Provider (MSP).

Reception & Office Support

• Serve as the first point of contact for employees, visitors, vendors, and guests.
• Answer, screen, and route incoming telephone calls professionally.
• Greet visitors and coordinate their arrival with appropriate staff members.
• Receive and distribute mail, packages, equipment, and deliveries.
• Maintain a professional, organized, and presentable reception area.
• Assist with conference room preparation and basic office coordination.
• Provide general administrative support as needed.
• Coordinate with vendors and service providers when appropriate.
• Maintain confidentiality and professionalism when handling company and employee information.

Entry-Level IT Support

• Prepare and set up workstations for new employees and replacement equipment.
• Unbox, organize, label, and deploy computers, monitors, docking stations, keyboards, mice, headsets, phones, and other peripherals.
• Connect and verify basic workstation components, including:
  • Monitors and display cables
  • Docking stations
  • Keyboards and mice
  • Headsets and webcams
  • Power adapters and cables
  • Ethernet/network connections
  • Printers and other common office peripherals