Business Support Assistant - FMI
Job description
The Business Support Assistant - FMI position exists to provide administrative support for the General Manager and has limited responsibilities for certain aspects of Accounting and Human Resources at the property level.
Essential Duties/
Responsibilities
HR:
Is accountable to the Sr VP, Human Resources for all HR functions
Participates as a member of the Retreat Center Leadership Team (GM, Clinical Site Director, and HR Liaison)
Is responsible for HR communications and relays key deadlines for benefits, learning opportunities, and policy manual changes to all staff
Assists all employees in understanding and accessing benefits
Maintains Personnel Requisitions in keeping with budgeted staffing guidelines
Reviews applications, screens applicants, schedules interviews, and onboards new employees
Participates in Recruiting Meetings and other meetings as assigned
Assistant to the General Manager:
Provides administrative support in the form of taking meeting minutes, managing GM’s calendar, scheduling travel, and reconciling travel reports
Assists GM and Clinical Site Director in planning annual staff events
Accounting:
Assists in the purchasing process and works directly with a Colorado Springs buyer
Assists in setting up vendors and ensuring appropriate Coverage of Insurance (COI)
Ensures that everyone at the property is accurately completing all payroll tasks
Manages and reconciles the petty cash account
Other Duties/
Responsibilities
Creates, maintains, updates, and organizes security of office and computer files containing correspondence, records, etc.
Liaises with the IT Help Desk on behalf of employees to make sure they can access email, Dayforce, the Hub, and SalesForce
Manages the employee key card access system
Serves as a willing support to the Housekeeping and Hospitality team, working alongside them to serve couples as needed
Performs other duties as assigned
Managerial Breadth/Scope of Job:
None
Working Environment/Physical
Requirements
Office environment
Occasional holiday and weekend work is required
JOB QUALIFICATIONS/REQUIREMENTS
Character/Spiritual:
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
Personal Characteristics:
Strong integrity and character traits needed to provide accountability on financial stewardship, reporting, and management issues
Must be a servant-oriented person who maximizes strengths and maintains accountability in areas of needed development
Knowledge/Experience:
Bachelor's Degree in related field preferred
1-3 years of experience in Clerical, HR, or Accounting (or equivalent work experience)
Skills, Abilities, and Special Talents/Gifts:
Able to communicate effectively, both verbal and written
Ability to deal with stress from deadline pressure and multiple tasks
Shows discretion in handling confidential information
Proficient in use of MS Office software, especially Excel advanced functions (lookups, pivot tables, macros); Great Plains experience preferred
Attention to detail, self-starter, good follow-through
Ability to learn complex subject matter and tasks quickly and with minimal supervision or assistance
Analytical skills to extract data and draw conclusions
Ability to prioritize and schedule workload, work independently
Ability to work in a team environment
Stewardship
Requirements
Implements cost reduction and efficiency improvements where appropriate
Pay Range: $21.37 to $25.12
Application Materials Required: Cover Letter, Resume/CV
*Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Employees scheduled for 30 hours or more per week are eligible for all the above and:
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline:
Priority will be given to applications submitted by November 7, 2026. However, this posting will remain open until filled.
The potential employee start date is November 9, 2026
Posting date: October 7, 2026
Un-posting date: ongoing until filled
Posting contact email: [email protected]
Skills mentioned

Focus on the Family is a faith‑based nonprofit that produces and distributes media content—including podcasts, videos, and articles—to promote biblical family values worldwide. The organization focuses on marriage, parenting, singleness, pro‑life advocacy, culture, adoption, and youth ministry, offering resources that help families navigate contemporary challenges. What sets Focus on the Family apart is its creative use of digital platforms and engaging storytelling to make timeless truths accessible to diverse audiences. The organization also actively recruits employees, interns, and volunteers to support its mission of advancing the Kingdom of God.
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