Call Center Representative

American Health Associates began over thirty years ago, founded by Debbie Martin, a respiratory therapist who recognized the need for better patient service in long-term care. With a mission defined by the philosophy that "every tube is a patient", the company has relentlessly pursued improving patient care, leading to its position as the largest clinical laboratory service provider in this niche in the United States. The firm serves upwards of 3,000 facilities across the country, delivering exceptional service through a tech-enabled logistics network that supports industry-leading turnaround times. Their labs focus on accuracy and efficiency, ensuring vital diagnostic information is readily available for healthcare providers and patients alike. American Health Associates not only provides traditional laboratory services but also offers mobile phlebotomy and other diagnostic services directly at patients' homes. This flexibility embodies the company's commitment to meeting the evolving needs of healthcare delivery. Their high-quality services are essential for various healthcare settings, including physicians’ practices, hospitals, and skilled nursing facilities. Celebrating over three decades in the industry, American Health Associates emphasizes the critical role that diagnostic data plays in patient health, underlining that approximately 70% of clinical decisions stem from laboratory results. The firm aims to enhance patient lives through better diagnostics, ensuring that care and precision are central to its mission.