Case Manager II - Full Time; 2240-209-A
Job description
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Homebase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, housing subsidy assistance, and referrals.
STATEMENT OF THE JOB:
Under the direction of the Supervisor, the Case Manager II renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance).
Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and full services.
Provide and/or assure that each case assigned receives regular visits and contact as needed.
Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.
QUALIFICATIONS
BS degree in Human Services or related field.
One Year experience in a social service setting or in providing direct services to individuals or families.
Bilingual skills (Spanish) a plus.
Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
Able to conduct home/field visits and travel throughout the five boroughs as needed.
Frequently lifts and/or moves up to 10 pounds.
BENEFITS
We offer competitive salary and excellent benefits including:
Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical,
Dental
Vision
Retirement Savings with Agency Match
Transit
Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
[external link] EOE/AA.
Skills mentioned
Catholic Charities Brooklyn and Queens has served the Brooklyn and Queens communities for more than 125 years, delivering a broad portfolio of social services that span early childhood care, family and youth programs, behavioral health, and senior support. As a leading faith‑based developer, the organization manages over 4,500 affordable housing units for low‑income families, older adults, and those emerging from homelessness, ensuring safe and stable living environments. In addition to housing, the charity offers emergency assistance, food programs, immigrant integration, and clinics that address mental health and rehabilitation needs. Its long‑standing commitment to justice and self‑sufficiency distinguishes it as a trusted partner for residents seeking comprehensive, community‑centered help.
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