Clinical Applications Analyst - Epic Beaker

JOB PURPOSE: Troubleshoots, analyzes, develops, and maintains clinical applications, procedures and other systems that satisfy the needs of the user departments.

ESSENTIAL FUNCTIONS INCLUDE BUT NOT LIMITED TO:

• Works closely with Clinical Informaticist to design, optimize and support the EHR and related clinical systems.
• Review and provide notifications on EMR upgrades.
• Help explore and develop ways to expand the capabilities of the clinical systems.
• Evaluate system feedback and suggest changes to the user experience with the systems.
• Works to continually improve information technology services for users.
• Primary knowledge source for the IT support staff for all EMR technology related topics.
• Assists in meeting data reporting criteria of the state and federal reporting.
• Develops trainings for staff on new software applications, as well as training new and existing users on current software.
• Provides troubleshooting for individual users.
• Provide data reporting for agency on support issues.
• Perform acceptance testing and document any new problems of challenges with EMR updates.
• Other duties as assigned.

BEHAVIORAL STANDARDS

• The individual must support the mission, vision, and goals of Avem Health Partners and serve as a role model within the company.
• Exhibit positive customer service behavior in everyday work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Hold self-accountable for professional practice.
• Participate in performance improvement activities utilizing principles to support and improve departmental goals.
• Demonstrate knowledge of unit goals and is active in committees and projects to achieve these goals.
• Keep current with literature regarding changing practices, interventions and best practices.
• Assume responsibility for seeking out educational and professional opportunities for personal learning needs and growth as well as meeting mandatory education requirements.
• Act as a preceptor as requested.
• Demonstrate excellent work attendance and actively participate in a variety of meetings and training sessions as required.
• Adhere to the Avem Health Partners Code of Conduct and Standards of Behavior. Complies with established policies and procedures and all health and safety requirements.

EDUCATION/

QUALIFICATIONS

• Bachelor's Degree in Computer Science/Technology.
• 5 years of relevant clinical applications experience.
• Epic Beaker Experience.

PHYSICAL

REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant to be considered.
• This job requires visual abilities, auditory abilities, must be intact to perform duties.