Clinical Equipment Manager

Carrollton, Texas, United States20 hours ago
Minimum experience:5+ years
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Job description

The Clinical Equipment Manager is responsible for overseeing the day-to-day operations, service coordination, equipment planning, and vendor management for the Clinical Equipment Team. This role serves as the operational leader between the field, vendors, operations teams, and the Director of Equipment, ensuring equipment standards, responsiveness, accountability, and preventive planning are executed consistently across supported offices. This position requires strong technical knowledge of dental equipment, operational discipline, strong communication skills, and the ability to lead initiatives to improve systems and processes.MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more.

Responsibilities

  • Lead and oversee equipment support operations for an assigned region of offices.
  • Serve as the primary escalation point for equipment issues, service coordination, and replacement planning.
  • Develop and maintain equipment service standards, workflows, and response expectations.
  • Maintain and oversee equipment warranty tracking, preventive maintenance schedules, and extended warranty renewals.
  • Review repair history, equipment lifecycle data, and office needs to make strategic repair versus replacement recommendations.
  • Partner with Operations Teams and office leadership to provide equipment recommendations, budgeting insight, quotes, and purchasing guidance.
  • Manage vendor relationships and coordinate service providers to ensure quality, responsiveness, and cost efficiency.
  • Troubleshoot, triage, and assist in diagnosing equipment issues to improve service accuracy and minimize downtime.
  • Collaborate closely with Facilities, Construction, IT, and Operations teams on office expansions, remodels, relocations, and de novo projects.
  • Monitor equipment inventory and forecast future replacement needs and capital planning opportunities.
  • Create reporting, track KPIs, and maintain accurate updates through and Microsoft Teams.
  • Participate in weekly leadership, operations, and project meetings.
  • Assist in building scalable systems, documentation, and processes for the Clinical Equipment Department.

Qualifications

  • 5+ years of experience in the dental industry with strong knowledge of dental equipment and equipment systems.
  • Previous leadership, project management, or operational management experience preferred.
  • Strong troubleshooting and problem-solving abilities.
  • Ability to manage multiple priorities and operate with a high level of organization and accountability.
  • Excellent communication and relationship-building skills.
  • Experience working cross-functionally with operations, facilities, construction, and vendors.
  • Proficiency with Microsoft Teams, , and equipment tracking/reporting systems.
  • Candidate must reside in the Dallas area.
  • Must be technical, polished, professional, and highly responsive.
Preferred Attributes:
  • Process-oriented and operationally disciplined.
  • Comfortable leading through accountability and follow-through.
  • Able to balance urgency with strategic decision-making.
  • Strong sense of ownership and initiative.
  • Collaborative leadership style with a service mindset.
MB2 Dental Solutions, LLC is an equal opportunity employer.

Skills mentioned


Digital Marketing, Financial Services, Healthcare, Recruitment
Carrollton, Texas, United States

The story of MB2 Dental is a narrative of entrepreneurial spirit and a desire to reshape the dental industry. It all began with Dr. Chris Steven Villanueva, a dentist who, after graduating in 2004, followed a traditional path. He worked in private practices and eventually opened his own in Dallas at the young age of 27. However, Dr. Villanueva soon realized the inherent challenges faced by solo practitioners – the administrative burdens that detracted from patient care and the isolation that stifled professional growth. He envisioned a different model, one that would preserve the autonomy and clinical freedom of private practice while providing the support and resources of a larger organization. This vision was the seed from which MB2 Dental would grow. In 2007, this vision materialized into America's first Dental Partnership Organization (DPO). What started as Dr. Villanueva's single practice soon resonated with his colleagues, who were drawn to the idea of a collaborative community where they could remain in control of their practices while benefiting from shared services like HR, marketing, and finance. This doctor-centric model, born from a genuine understanding of the profession's pain points, quickly gained traction. The growth was organic, fueled by doctor referrals and a shared belief in a better way to practice dentistry. From a handful of practices, MB2 Dental embarked on a remarkable journey of expansion, partnering with hundreds of dentists across the United States. This growth wasn't just about numbers; it was about building a community of like-minded professionals dedicated to clinical excellence and mutual success, fundamentally transforming the landscape of dental practice ownership.

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