Customer Service - Self Storage Manager
Job description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
PhysicalRequirements
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0122
Skills mentioned
We've been in the self-storage business since 1972, when we opened our very first facility. Today, we're the largest owner and operator of self-storage facilities in the world, with thousands of locations across the U.S. and Europe and more than 170 million net rentable square feet of real estate. But honestly, size isn't what matters most to us - we're focused on making storage easy, accessible, and hassle-free for our customers. With over 5,000 team members from all different backgrounds and life experiences, we've built a workplace that celebrates inclusion and values the diversity each person brings to our team. What we do day-to-day is pretty straightforward: we help people find the right storage space for their needs, whether they're moving, decluttering, or just need extra room. We offer a wide variety of unit sizes with no long-term commitment, and we've made it simple to reserve and manage your space online or through our app. Beyond the business of storage, we're committed to reducing our environmental footprint through sustainable initiatives like LED lighting, solar power, and eco-friendly practices at our facilities. Being part of the S&P 500 and publicly traded on the New York Stock Exchange gives us stability, but it's our people and the customers we serve that really define who we are.
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