Deposit Operations Associate

We want U to be part of our team!

Join a Community That Cares – Grow Your Career at The Union Bank Company!

Benefits offered:

• Medical, Dental, Vision Insurance
• Employee Stock Ownership Plan (w/ company match)
• Paid Time Off (in addition to 10 paid holidays, 1 floating holiday, & birthday)
• Tuition Reimbursement
• And more!

We are currently searching for a Deposit Operations Associate to work onsite at our Operations Center in Columbus Grove, OH!

Under the direction of the Deposit Operations Manager, the Deposit Operations Associate performs a wide variety of duties and provides quality service to bank customers of all subsidiaries in an efficient and professional manner. This includes but is not limited to reviewing and reconciling Deposit Operations reports, assisting internal and external customers, performing account maintenance and research, monitoring disputed transactions, processing wire transfers and investigating non-posted transactions.

DUTIES & RESPONSIBILITIES

Deposit Operations Associate

Responsibilities

A: Reviews daily deposit operations reports for the financial institution. Prepares reports on variances, discrepancies and other deposit operations issues for the Deposit Operations Manager.

B: Assists both internal and external customers with Deposit Operational needs.

C: Assists with daily departmental common tasks such as but not limited to processing wire transfers, stop payments, account maintenance, debit card maintenance, reconciling non-posted items and performing account verifications.

D: Collaborates with the Accounting Department to reconcile accounts and input general ledger entries.

E: Actively participates in and attends all required company and department meetings and training courses.

F: Assists Deposit Operations Manager with other daily/weekly/monthly/annual duties as necessary.

2) Operations:

A: Keep abreast of changes in products, policies and procedures, and attend training as needed. Communicate training needs with the Deposit Operations Manager.

B: Assists Deposit Operations Manager with other daily/weekly/monthly/annual operations duties as assigned.

3) Customer Service:

A: Assists internal and external customers with resolution of account maintenance and other deposit operations related issues.

Competencies:

1. Managing Time:

Can set goals for oneself and to be a self-starter. Displays the ability to meet and set workflow deadlines.

2. Oral/Written communication

skills

Must be able to communicate thoughts clearly and professionally, both orally and written.

3. Customer Service:

Must understand customer needs and the elements of customer service. Must be able to refer customers to appropriate individuals for further assistance.

4. Change management:

Must embrace change. Must see change as an opportunity. Must be willing to express and support manager’s ideas to affected staff.

5. Knowledge of regulations that pertain to deposit operations activities.

6. Computer Knowledge:

Must have basic ability to operate computers, printers, calculators and other standard office equipment. Excel and Word experience is preferred.