DevOps Specialist

Position Purpose:

This individual will work closely with Software Engineering teams to build, maintain, support, and improve the systems and processes used to develop, test, deploy, monitor, and operate software applications and services. This position assists with the implementation and support of cloud infrastructure, CI/CD pipelines, development and deployment environments, infrastructure-as-code, monitoring, logging, and related Software Engineering tooling. This role is also responsible for troubleshooting application and infrastructure issues, helping to automate repetitive operational processes, and maintaining accurate technical documentation and architecture diagrams. Success in this position requires strong critical thinking and troubleshooting skills, attention to detail, a willingness to learn, and the ability to work collaboratively with Software Engineers, Architects, Quality Assurance, and others within the IT teams. The successful candidate will demonstrate self-motivation, humility, accountability, and a commitment to continuously improving the reliability, security, repeatability, and efficiency of IT Software Engineering operations.

Essential Duties:

• Assist with the implementation, maintenance, troubleshooting, and continuous improvement of CI/CD pipelines used to build, test, package, and deploy software applications and services.
• Build, maintain, and support cloud-based development, testing, staging, and production environments using established Infrastructure-as-Code (IaC) patterns and Software Engineering standards.
• Support containerized, cloud-hosted, and on-premises applications and services, including troubleshooting deployments, infrastructure dependencies, networking, configuration, permissions, and related issues.
• Assist with implementing and maintaining monitoring, logging, alerting, availability, and operational health checks for applications, services, infrastructure, and deployment pipelines within IT Software Engineering.
• Work with IT Software Engineering Architects and Engineers to automate repetitive development and operational processes to improve consistency, efficiency, reliability, and security of software and application delivery and support.
• Maintain accurate technical documentation and architecture diagrams for infrastructure, environments, deployment processes, CI/CD pipelines, configurations, and operational procedures.