Electrical Engineering Technical Director

Document Type: Job Description

Position Title: Electrical Engineering Technical Director

Reports To: General Manager of Ultrasound

Company Overview

At Solutech, our mission is to ensure critical medical devices are always available to support the treatment and diagnosis of patients when they need it most. Our culture is driven by a shared commitment to making a positive impact—where a team of dedicated individuals goes above and beyond to make a real difference in people’s lives.

As part of our team, you'll have the unique opportunity to help shape the future of medical device services. If you want to be part of a team that’s truly making an impact in the healthcare industry, this is the perfect opportunity.

To make you a hero for your patients, we go the mile after the extra mile – We are the Solutionists of Solutech.

Functional Description

The Electrical Engineering Technical Director is the senior technical leader for the company's electronics repair and engineering function. This role is both a hands-on technical authority and a people leader: serving as the primary technical voice with customers, shaping the engineering roadmap with failure-mode data, building out repair capabilities as the business takes on new device modalities, and developing the technician team's root-cause troubleshooting skills.

Responsibilities

• Be the senior technical voice with customers. Lead technical reviews, escalations, and executive conversations; present findings and remediation plans with the polish expected of a director and represent the company's engineering credibility on every call.
• Shape the engineering roadmap. Bring failure-mode data into R&D decisions, with a strong voice in which device classes and board families we reverse-engineer next and how we sequence them.
• Own the buildout of repair capabilities for new modalities. Take a new modality from evaluation to production readiness — failure-mode characterization, parts and tooling sourcing, test and validation procedures, technician training, and the documentation the bench needs to run at volume.
• Coach the team on root-cause failure analysis and recommend where skills and capacity need to grow.

Qualifications

Required qualifications include:

• 10+ years of electrical engineering experience with complex electronic systems and instrumentation,
• Proven experience leading electronics repair teams
• Hands-on bench technician skills, with the ability to stay active in day-to-day repair work
• Deep troubleshooting ability at the board and component level
• Able to work from incomplete or limited documentation
• Experience checking completed repairs against original design specifications
• Strong communication skills, able to work well with production floor staff
• Creditable and confident presenting to a customer’s senior technical staff

Preferred Experience

• Experience with regulated or safety-critical hardware and formal test documentation.
• BSEE or equivalent, with demonstrated experience in analog, power, and mixed-signal circuit design or repair.
• Skilled in SMT and through-hole rework, BGA reballing, and precision soldering.
• Deeply familiar with common failure modes and repair tactics for imaging technology, including reverse engineering from limited or no OEM documentation.
• Track record building and managing an electronics repair or production team — hiring, mentoring, and holding a bench to a quality standard.
• Prior director- or manager-level ownership of repair, manufacturing, or service engineering operation, including throughput and quality metrics.

Environmental and Physical Requirements

• Ability to lift 75 pounds
• Ability to stand for long periods of time
• Ability to travel, both domestically and internationally, for extended periods of time
• Dexterous ability to manipulate small objects
• Willing to work standard and non-standard hours as required to support the customers