Host - Table 45 Restaurant - InterContinental Hotel Cleveland

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among

servers. Maintain accurate waiting list as needed. Alert guests when table is available. May be asked to handle guest complaints and special requests. Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheets. May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques. May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. May assist with other duties as assigned.

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling