Inside Sales Engineer
Job description
- Assist in driving sales growth among independent and national resellers in the assigned territory.
- Serve as a primary sales and technical advisor for Brivo products and 3rd party API partner integrations.
- Conduct system demonstrations and presentations for resellers and end-users via virtual platforms and in-person field engagements.
- Respond to design and technical requests from resellers and Regional Sales Managers (RSMs), including building Bills of Materials (BOM) for new projects.
- Collaborate on initiatives to enhance overall reseller performance.
- Represent the company and products at customer engagements and field events.
- Develop and maintain technical documentation.
- Communicate customer needs to product management teams.
- Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo products.
- Provide remote and on-site support for escalated technical issues.
- Experience in physical security or access control, with 5+ years as a pre-sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
- Bachelor’s degree or equivalent experience.
- Proficiency with CRM, Google Workspace, and design tools.
- Previous experience crafting responses to functional and technical requirements for RFIs and RFPs.
- Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.
- Experience in creating a bill of materials (BOM).
- Proficient in delivering pre-sales and technical training content.
- Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
- Confident, energetic, and enthusiastic approach.
- Capable of lifting 50 lbs.
- The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
- Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
Skills mentioned
Brivo is Simply Better. Our mission is to protect lives, assets, and facilities with the best products and services from people who are passionate about quality. As the pioneer in cloud-based access control, we are the leader in the category we created over 20 years ago with the launch of our security platform in 2002. Today, our comprehensive product ecosystem integrates security with advanced technology to provide organizations with powerful tools for increasing safety and efficiency. We prioritize cybersecurity, having undergone more than 10 years of independent audits to ensure that our products not only provide physical security but also safeguard against cyber threats. Our commitment doesn't end with technology; it extends to our service, with a dedicated 24/7 support team ready to go the extra mile for every customer. We believe in diversity and inclusion within our team and work culture, which strengthens our innovation and customer service. With millions of users worldwide trusting Brivo and the industry's longest track record of cybersecurity measures, we are dedicated to making the world a safer place through advanced access control solutions.
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