IT Project Manager - Digital Account Management
Job description
Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
As an IT Project Manager, you will play a crucial role in optimizing the delivery of high value products and services to our customers. You will work directly on teams to implement and improve delivery practices, foster collaboration, and drive continuous improvement.
The Expertise and Skills You Bring
- Bachelor’s degree or equivalent experience.
- Progressive years of experience in a dedicated project management role.
- Deep expertise in multiple project management methodologies and scaling frameworks.
- Proven track record of successfully implementing scaled practices.
- Strong leadership skills and ability to influence.
- Advanced knowledge of agile software development practices.
- Experience with organizational change management.
- Expertise in metrics and data-driven decision-making.
- Excellent problem-solving and conflict-resolution skills at both team and organizational levels.
- You are a proven change agent capable of enabling teams and individuals from across different functions, experiences and geographies to deliver as they work through new and unfamiliar situations
- You are an intellectually curious and insightful team leader who can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
The Team
We support cross-functional delivery teams focusing on end-to-end development, along with iterative deployment of an array of solutions for internal stakeholders and intermediary clients (i.e., Advisors, Trusts, Banks, Institutions, et al). Our talented team of IT Project Managers engage with all team members, partner closely with Product and Engineering management to promote prioritized work items, lead the daily operation to deliver optimal business and technology solutions to production. We demonstrate the leadership behaviors valued at Fidelity, we evolve and sustain an innovative culture that emphasizes efficiency, collaboration, quality, and speed to market to achieve prioritized business outcomes.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills mentioned

Fidelity Investments is a leading financial services corporation that plays a pivotal role in enhancing the financial well-being of millions of individuals and organizations. Our customers face an array of challenges, from navigating the complexity of retirement planning to managing their investments for a secure financial future. That is why we are committed to providing an extensive suite of products and services tailored to meet their evolving needs. Whether it's through comprehensive financial planning, retirement services, or brokerage solutions, we empower our clients by offering innovative tools and expert guidance. Our wealth management services enable customers to work closely with dedicated advisors to create customized strategies aimed at wealth growth and protection. With over 76,000 associates and a global presence spanning across North America, Europe, Asia, and Australia, Fidelity Investments continually challenges the status quo by leveraging technology and innovation to deliver superior customer experiences. Our dedication extends beyond mere investment; we strive to foster long-term relationships built on trust and transparency.
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