Kickback Host
Job description
Property Location:
Drury Inn & Suites - 209 Advantage Place , Knoxville, Tennessee 37922You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
- Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
- See to it that the kitchen and lobby area are clean and well organized.
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest’s questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, energetic communicators with these qualifications.
- Knowledge of hotel accommodations, the community. and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy.
Hiring Immediately!
Skills mentioned
Drury Hotels, a family‑owned hospitality company founded in 1973, operates over 150 hotels across 30 states, offering guests free best‑in‑class amenities such as hot breakfast, 5:30 Kickback snacks, Wi‑Fi, fitness centers, pools, and spas. The chain specializes in hosting small to midsize corporate meetings and events through its Meetings with More program, which provides no food‑and‑beverage minimums, unlimited Wi‑Fi, and flexible rescheduling. With a workforce of more than 6,100 dedicated team members, Drury has earned accolades like Forbes Best Customer Service and J.D. Power’s Highest Guest Satisfaction for Upper Midscale Chains, underscoring its commitment to exceptional service. The company’s culture—centered on family values, teamwork, and the “Grow Happy” philosophy—attracts talent seeking meaningful careers in hospitality.}
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