Maintenance Technician

Job Title: Maintenance Technician

FLSA Classification: Hourly/Non-Exempt

Position Status: Full Time

Department: Asset Management

Work Location: In person, As assigned

Supervisory

Responsibilities

Reports To: Maintenance Manager

Pay Range: $20 - $22 per hour, based on experience

Benefits

• 9 paid holidays
• Medical, Vision, Dental
• Vacation & Sick Time
• Health Savings Account*
• Life Insurance (paid for by Lacasa)
• 403(b) retirement (plus match opportunities)
• EAP- Employee Assistance Program
• Mileage Reimbursement

JOB PURPOSE

The Maintenance Technician plays a vital role in preserving the safety, appearance, and functionality of Lacasa rental properties. This position supports Lacasa’s mission by delivering timely, high-quality maintenance services, assisting with rehabilitation projects, and occasionally coordinating volunteer efforts on worksites.

As a key member of the Lacasa Asset Management team, the Maintenance Technician helps ensure operational excellence and a positive resident experience by upholding our core values: Respect Human Dignity, Work Together, Pursue Excellence, and Build to Last. Exemplary customer service, a team-oriented mindset, and a commitment to quality define success in this role.

ESSENTIAL JOB DUTIES

Property Maintenance & Repairs

• Maintain assigned rental properties in a safe, clean, and visually appealing condition. This includes regular lawn care, tree and shrub maintenance, and litter removal from parking lots and outdoor spaces.
• Address tenant maintenance requests in a timely and professional manner—responding to emergency issues, non-emergency, and preventive maintenance in accordance to maintenance procedures.
• Perform quality carpentry and general maintenance tasks to refurbish vacant units and complete repairs, including but not limited to, flooring, roofing, ceilings, walls, doors, and fixtures.
• Inspect properties regularly, prioritize maintenance needs, and maintain a schedule for repairs and improvements.
• Change furnace filters quarterly (or per maintenance schedule) and complete an interior visual inspection during these visits. Identify and follow up on any required repairs.
• Ensure that properties meet health, safety, and appearance standards by supporting tenants in keeping exterior areas neat and clean.
• Operate a variety of power and hand tools safely and effectively, protecting property and furnishings during all maintenance work.

Customer Service & Communication

• Treat all tenants, volunteers, and colleagues with courtesy, dignity, and respect in every interaction.
• Communicate promptly and clearly with tenants and supervisors regarding the status of work orders and upcoming repairs.
• Maintain detailed records of work orders, including time spent, materials used, and completion status; submit accurate reports to supervisor as requested.
• Supervise and coordinate volunteer labor during worksite projects as needed, ensuring proper use of tools and safety protocols.

Procurement & Compliance

• Purchase supplies and materials in a cost-effective and efficient manner within budget limits. Ensure all purchases are properly documented, charged to the correct account, and submitted with receipts to the leasing team/finance department in a timely fashion.
• Follow all safety procedures, including proper use of tools and wearing personal protective equipment such as goggles, gloves, and hearing protection.

On-Call Duties

• Participate in a rotating on-call schedule for after-hours and weekend maintenance emergencies.
• Respond to calls within 60 minutes while on duty. Maintain availability via personal cell phone 24/7 unless on approved leave or covered by another staff member.