Manager Donor Communications

How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At Blood Cancer United, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our bold goal a reality: to enable patients with blood cancer to gain more than one million years of life by 2040. Join us and give new meaning to the word, "job."

Summary

The Manager, Donor Communications is a strategic leader responsible for developing compelling donor cultivation, solicitation, and stewardship communications for mid-level, major, and transformational donors. Serving on the Stewardship & Communications team and partnering closely with leadership across Philanthropy and Mission, the role develops messaging strategies that communicate donor impact, strengthen donor trust, and advance fundraising priorities. The Manager serves as a subject matter expert on organizational funding priorities, leads complex communications and reporting projects, manages donor communications programs and resources, and provides strategic partnership to internal stakeholders to deepen donor engagement and support revenue growth.

Donor Cultivation & Stewardship Communications

• Write cultivation materials, impact reports and targeted collateral to support cultivation activities and solicitations.
• Own voice and messaging from Executive Leadership to high-level donors to communicate timely updates on impact and opportunities for engagement.
• Develop decks, overviews, speaking points, video scripts, acknowledgements and other correspondence, and other collateral materials for relationship building activities with individual donors and prospects.
• Liaise and strategize with business partners across the enterprise on projects and programs and how to most advantageously position our value proposition to donors.
• Drive reviews/approvals of materials.

Funding Priorities Expertise & Strategy

• Serve as a subject matter expert on Blood Cancer United's mission priorities, programs, and funding opportunities.
• Provide strategic guidance and develop resources that connect donor interests with mission-driven impact.
• Build and maintain collaborative relationships with Mission teams to ensure donor-facing materials accurately reflect organizational priorities and impact.

Communications Strategy, Operations & Continuous Improvement

• Develop and maintain systems, templates and resource libraries supporting donor communications.
• Develop and implement scalable communications processes, templates, and workflows to improve quality, consistency, and efficiency.
• Develop project plans, timelines, and production schedules to ensure timely delivery of materials.
• Identify opportunities to enhance donor communications through process improvement and innovation.
• Track and evaluate program metrics to inform strategy and measure effectiveness.

Internal Training & Knowledge Management

• Develop and deliver training, onboarding, and educational resources for Philanthropy staff.
• Partner with stakeholders to ensure communications resources remain current, organized, accessible, and aligned with organizational priorities.
• Foster adoption of communications tools, templates, and best practices across Philanthropy teams.

Education & Experience

Requirements

• Bachelor's Degree; relevant coursework or certifications in nonprofit management, communications, or fundraising a plus.
• Minimum of 5-7 years of progressively responsible related experience in donor communications, donor stewardship, or major gifts in a nonprofit organization.
• Experience writing about complex medical and scientific content for a lay audience.
• Experience with design and formatting, aligning with organizational brand standards.
• Experience in Microsoft Office Suite; experience in Adobe Acrobat, InDesign, and Canva a plus.

Physical Demands & Work Environment:

• Physical demands are minimal and typical of similar jobs in comparable organizations
• Work environment is representative and typical of similar jobs in comparable organizations

Employee Value Proposition:

As a valued member of Blood Cancer United, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.

We are excited to share the base pay range for this hourly paid, non-exempt position is $30/hr ($57K/yr) to $40/hr ($76K/yr). The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at Blood Cancer United we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer Blood Cancer United is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. Blood Cancer United seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call Blood Cancer United home. Blood Cancer United complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.