Marketing Coordinator
Job description
Important information before applying:
Location: This position is based on-site in Moscow, Idaho, and requires five days per week in the office. We will consider only candidates who currently live locally or are willing to relocate.
Work Authorization: To respect your time, we cannot provide employment visa sponsorship for this position now or in the future. Before applying, please confirm that you are authorized to work in the United States without current or future employer sponsorship.
Lightcast is seeking an organized, creative, and enthusiastic Customer Marketing Coordinator to support customer marketing across our Education, Public Sector, and Enterprise markets. This role will help plan and deliver engaging customer marketing programs that keep customers informed, connected, and inspired while highlighting the value they receive from Lightcast. The ideal candidate is a strong communicator and project coordinator who enjoys creating meaningful customer experiences and managing multiple projects from planning through execution.Major Responsibilities
- Coordinate customer marketing programs and campaigns across Education, Public Sector, and Enterprise markets.
- Support the planning and delivery of customer events, webinars, communications, and other engagement initiatives.
- Partner with Client Success and internal teams to identify customer stories, insights, priorities, and content opportunities.
- Create and coordinate customer-facing content, including emails, blogs, newsletters, case studies, webinars, and related materials.
- Manage the customer webinar program, including identifying opportunities, maintaining the webinar calendar, coordinating speakers, and managing timelines.
- Coordinate webinar and campaign promotion, including invitations, email campaigns, reminders, and follow-up communications.
- Maintain project plans, schedules, communications, and records across multiple customer marketing initiatives.
- Develop and maintain customer marketing processes, templates, and best-practice guidance to support consistent and repeatable execution.
- Ensure customer marketing activities are well planned, consistent, and aligned with broader marketing priorities.
- Track customer engagement and campaign performance and use results and insights to help improve future activities.
Education & Experience
- Experience in marketing, communications, events, customer engagement, or a related field.
- Strong written and verbal communication skills with excellent attention to detail.
- Experience creating or coordinating customer-facing content such as emails, blogs, newsletters, webinars, presentations, or similar materials.
- Strong project and time-management skills with the ability to manage multiple campaigns, projects, and deadlines simultaneously.
- Demonstrated ability to collaborate effectively with teams and stakeholders across an organization.
- Creative, proactive, and comfortable taking ownership of projects and deliverables.
- Experience with marketing automation, email marketing, webinar, or project-management tools is preferred but not required.
- Familiarity with customer marketing or Client Success functions is a plus.
Skills mentioned
We connect people with jobs by providing businesses, communities, and education institutions with the best labor market data possible. Our data-driven insight enables better, faster decisions. What we do At Lightcast, our software products, APIs, and consulting solutions bring clarity to the fast-changing world of work. Formerly Emsi Burning Glass, Lightcast has over two decades of experience in finding solutions and delivering the competitive edge our clients demand. With world-class customer service, we provide the answers and insight to meet your specific need—because every decision made without data is just a shot in the dark. By helping communities, businesses, and education institutions succeed, our ultimate goal is connecting individuals with the right skills and right jobs in the right places. People are at the heart of everything we do, and we want to create a job market that works for everyone. How we do it Lightcast is a global pioneer in the collection and big-data analysis of information on the labor market. Our data provides the world’s most detailed information about occupations, skills in demand, and career pathways. Our tools collect real-time data from over 65,000 sources every day, contributing to a database with over 1 billion job postings and billions of other data points. We combine that with curated input from dozens of other statistical sources, like government agencies, to provide the most complete view possible of the fast-changing labor market. We put that information to work for businesses, communities, and education providers by showing them the granular details and big-picture trends they need in their organizations. Whether you’re interested in software salaries in Seattle, need new skills in New Zealand, or looking for anything in between, Lightcast data can provide the insight you need. Where you can find us Headquartered in Boston, Massachusetts, and Moscow, Idaho, we are active in more than 30 countries and have offices in the United Kingdom, Italy, New Zealand, Canada, and India. Lightcast is backed by global private equity leader KKR. Lightcast Principles Live the mission: We genuinely care about the work we do and never lose sight of the human behind the data. Innovate, inside and out: We take personal responsibility for finding new and better ways to do all things—large and small, internally and externally. Give customers the unexpected: We aim to exceed customer expectations and seek opportunities to excite and delight with every interaction. Hide nothing, own everything: We strive to be transparent in our actions, own our mistakes, and remain humble in our approach. Teamwork makes the data work: We work together, respect our differences, play to our strengths, and celebrate our successes. #crushedit
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