Nurse Navigator - McLeod Cardiology Associates Florence PBC - MRMC

Description: The Nurse Navigator coordinates patient-centered care across the continuum of services. This role guides patients and families through the healthcare system, provides education, identifies and helps address barriers to care, facilitates communication among care teams and community resources, and monitors outcomes to promote safe, timely, and effective care.

Responsibilities

1. Demonstrates commitment to McLeod Health’s mission, vision, and values while maintaining service excellence standards that support quality care and operational excellence.
2. Coordinates comprehensive, patient-centered care across the continuum using established clinical, administrative, research, and educational standards.
3. Educates patients, families, staff, and providers on care plans, available services, risk reduction, and evidence-based health practices.
4. Assesses patient needs, identifies barriers to care, and develops individualized navigation plans that promote timely access to appropriate services and resources.
5. Tracks patient outcomes and program measures, analyzes trends, and supports quality-improvement initiatives that enhance clinical and service outcomes.
6. Promotes informed health decisions and provides education regarding behaviors, risk factors, treatment plans, and follow-up care.
7. Serves as a patient advocate and liaison among patients, families, physicians, care teams, hospital departments, and community agencies.
8. Facilitates interdisciplinary collaboration and timely communication to support continuity of care, efficient resource utilization, and optimal outcomes.
9. Builds and maintains collaborative relationships with healthcare providers and community partners to support consistent patient-management practices.
10. Evaluates the operational and financial impact of navigation initiatives to support long-term program effectiveness and sustainability.
11. Performs additional duties as assigned to support departmental and organizational goals.

Qualifications

Licenses & Certifications

Required:

• Registered Nurse (RN) required upon hire.
• Basic Life Support (BLS) required upon hire.

Education & Experience

Required:

• Graduate of an accredited Nursing program

Preferred:

• Bachelor's Degree in Nursing

Requirements