OFFICE ASSISTANT
Fort Myers, Florida, United States9 days ago
Job description
Benefits
- Flexible schedule
- Opportunity for advancement
Job Responsibilities
- Answer incoming calls, take accurate messages, and assist customers and clients professionally.
- Monitor incoming account updates and enter, transfer, and process information accurately and promptly.
- Maintain organized files, account records, and documentation.
- Coordinate with repossession agents, yard personnel, and management.
- Assist with scheduling appointments and preparing paperwork for vehicle and personal property releases.
- Follow up on pending requests and outstanding tasks.
- Handle confidential customer and account information with discretion.
- Follow company procedures and ask for clarification when necessary.
- Keep the workstation organized and provide general administrative support.
Requirements
- Reliable transportation to and from work.
- Consistent attendance, punctuality, and availability to work the assigned schedule.
- Strong organizational skills and close attention to detail.
- Comfortable using computers, email, and multiple software programs.
- Accurate typing and data entry skills.
- Clear verbal and written communication.
- Ability to prioritize tasks and stay focused when calls and updates arrive at the same time.
- Willingness to learn, take notes, and apply training.
- Ability to work independently while communicating effectively with the team.
- Professional, patient, and respectful when handling difficult conversations.
- Previous office, administrative, or customer service experience preferred. Experience in repossession, towing, or transportation is a plus.
Skills mentioned

Automotive, Financial Services
Fort Myers, Florida, United States
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