Parts Sales Representative - Front Counter

Job Responsibilities for Parts Counter Sales Representative:

Handle parts order requests via telephone, e-mail, or in-person

Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external

Advise customers on related parts

Follow up on backordered parts, and contact customer with status

Ensure that inventory control practices are followed

Communicate with Parts Manager on inventory issues

Communicate with Service Department regarding parts availability and pricing

Provide solutions for the needs of our customers

Assist with other projects as needed

Required Skills for Parts Counter Sales Representative:

High school diploma or GED

Two (2) years of heavy truck/auto parts or shop experience

Mechanical aptitude, desired

Customer service skills

Good written and verbal communication skills