People & Culture Business Partner

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory, and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities.

Job Summary

The People and Culture Business Partner manages the day-to-day functions of the People and Culture (HR) department, including recruiting and interviewing, onboarding, manager and employee training, and the tracking and documentation of disciplinary matters, always with the utmost professionalism and confidentiality.

Based in Pleasant Grove, Utah, you will serve as a liaison between corporate HR and regional leaders and employees, helping ensure company policies, programs, and practices are understood and applied consistently. This role is well suited to an early-career HR professional with a strong generalist foundation who enjoys building relationships, solving problems, and supporting others.

Much of the regional support can be handled remotely. Travel throughout Utah, Nevada, Idaho, and Washington is required as business needs arise.

Duties

• Provide day-to-day HR guidance and support to the Market President, market directors, managers, and employees.
• Help address employee concerns and workplace issues, supporting fact-finding, documentation, and follow-up in partnership with corporate HR. Escalate complex or sensitive matters as appropriate.
• Coach managers on feedback, performance conversations, employee communication, and the consistent application of company policies.
• Guide employees on workplace concerns, company resources, and internal policies and procedures.
• Serve as a connection between corporate HR and the West region, communicating regional needs and supporting the rollout of HR programs and initiatives.
• Answer general benefits questions and connect employees with corporate HR when additional assistance is needed.
• Coordinate and deliver training for managers and employees.
• Lead or support new hire orientation and onboarding.
• May assist with recruitment, including interview coordination and support for hiring managers and recruiting partners.
• Maintain accurate, timely documentation and protect confidential employee information.

Qualifications

• Approximately 2–4 years of relevant HR experience, preferably in a generalist, business partner, or similar role supporting managers and employees.
• Working knowledge of employee relations, performance management, benefits, onboarding, and HR policies and procedures.
• Familiarity with applicable employment laws and the judgment to recognize when additional guidance is needed.
• Ability to build trust and communicate effectively with employees and leaders at all levels.
• An approachable coaching style and comfort facilitating training and group discussions.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities.
• Sound judgment, discretion, and a commitment to fair and respectful treatment.
• Proficiency with HR systems and standard workplace productivity tools.
• A bachelor’s degree in human resources, business, or a related field, or an equivalent combination of education and relevant experience.

Preferred Qualifications

• Experience supporting employees across multiple locations.
• Experience delivering new hire orientation or manager training.
• HR certification, such as SHRM-CP or PHR.

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite or related software
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate each department at the organization’s facilities