Product Support Specialist
Job description
BryceTech is seeking an experienced Product Support Specialist to support our US Space Force, Space Systems Command (SSC) customer.
Customer Background Information: Space Domain Awareness & Combat Power is the Space Systems Command Program Executive Office (PEO) focused on delivering cyber, ground- and space-based systems that rapidly detect, warn, characterize, attribute, and predict threats to national, allied, and commercial space systems, while also providing National Security deterrence capabilities countering those identified threats to prevail in a space conflict.
SSC/SZ provides highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to meet current and projected Department of War (DoW) operational requirements. SSC/SZ develops, integrates, tests, deploys, sustains, and supports operations for systems that meet strategic and tactical operational needs. SSC provides unrivaled space systems to ensure survival for both the United States Space Force and our nation. These systems span the entire acquisition life cycle. This contract will support multiple SSC/SZ programs, as well as various other Space Force, Air Force, and mission partner programs.
The effort will support the development, advancement, and sustainment of weapon systems for Space Systems Command (SSC) Space Domain Awareness and Combat Power (SDACP) (SSC/SZ) and their mission partners. This mission area requires personnel with experience and an in-depth understanding of the environments that include ground, near-space, space, and any system that operates in those environments.
Description of work:
1. Provide technical support and programmatic assistance. The Contractor shall provide skilled and experienced lifecycle logistics personnel to support cradle-to-grave development and sustainment. This support includes systems engineering, architecture development and decision making, integrated logistics planning and execution, acquisition assistance (including contracting, finance, and scheduling activities), and overall product support, throughout acquisition lifecycle efforts i.e., design, development, test, production, sustainment improvement modifications, and system disposition
2. Develop and deliver draft product support requirements documents to ensure product support considerations are incorporated into system acquisitions. Develop and refine the product support requirements, which includes working with Government cross-functional teams to develop accurate assumptions, capture data, and perform data analysis. The Contractor shall provide guidance, as required, and conduct assessments to facilitate informed decisions on developing and maturing product support elements and adherence to statutory and regulatory directives
3. Implement and manage support functions required to field and maintain the readiness and operational capability of weapon systems, subsystems, and components. Provide oversight of the product support functions for fielded systems
4. Be knowledgeable in the implementation and execution of the twelve (12) Product Support Elements (PSE). Experience with managing military airlift cargo using the government transportation network and billing process. Possess intimate knowledge of Financial and Air Clearance Transportation System (FACTS) and Defense Enterprise and Accounting Management System (DEAMS). Provide product support to various space systems to include but not limited to: Development Security Operations (DevSecOps) rapid prototyping, and rapid fielding
5. Develop and maintain technical order management and maintenance activities (TOMA). Assist with the development of new technical order development strategies to align with changing Government system acquisition strategies. TOMA activities include but are not limited to: RFI, RFP, SOW, PWS participation; efficient, accurate, cost-effective acquisition of technical orders; management of technical order in-process reviews, working group meetings, and validation/verification events and schedules
- Active DoW Top Secret Clearance with SCI eligibility (TS/SCI)
- BA/BS in related field of study
- 3-10 years of relevant experience
- Experience with establishing product support strategies that align with acquisition strategies and identifying required infrastructures, processes, and procedures to maintain system capabilities
- Experience with integrating system engineering quantitative design characteristics (reliability, maintainability, etc.) with the functional logistics/integrated product support elements to identify product support resources
- Experience with integrating the 12 product support elements, procurement and budgeting strategy into logistics activities needed to sustain system fielding.
Position is contingent upon contract award.
BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.
Skills mentioned
BryceTech is an analytics and engineering firm that partners with science and technology clients, delivering government program support and business consulting. The company is a mission-focused contractor applying analytics and engineering expertise to program management, acquisition support, and IT systems. BryceTech develops its own tools and predictive models to help clients make timely decisions and manage future trends. Their services extend to strategy, competitive intelligence, and forecasting, offering clients cutting-edge expertise and data with proprietary, research-based models. This support ranges from studies and strategic plans through to implementation. BryceTech has established itself as a trusted government services provider, working with agencies such as the Department of Defense, Department of Homeland Security, Department of Health and Human Services, and the National Aeronautics and Space Administration (NASA). The firm specializes in program management, strategic planning, acquisition support, systems engineering, and data analytics, tailoring services to address the unique challenges of national security, aerospace, and public health. Founded in 2017 by Carissa Bryce Christensen, BryceTech has demonstrated significant growth and has been recognized for its contributions, including being named to the Washington Technology Fast 50 list for multiple consecutive years. The company emphasizes a culture of collegiality, respect, and service, which forms the foundation of its reputation. BryceTech's multidisciplinary teams combine analytic rigor with a practical understanding of real-world constraints to solve complex problems in security, defense, space, and biosecurity. In response to increasing demand for technological innovation in national security, BryceTech launched new divisions for Biosecurity & Emerging Threats and Aerospace & Defense. The company serves a diverse array of major government agencies and departments, as well as commercial customers, helping them manage complex programs, develop IT tools, and forecast critical outcomes. BryceTech is committed to fostering open communication, valuing employee contributions, celebrating diversity, empowering employees, investing in their growth, and promoting work-life balance.
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