Project Manager

The Project Manager is responsible for overseeing day-to-day janitorial and facility operations, ensuring high-quality service delivery, customer satisfaction, and compliance with contractual requirements. This position serves as the primary point of contact for clients, manages operational teams, oversees budgets and cost-control initiatives, and leads continuous improvement efforts to support account profitability and growth.

Compensation: $65,000 - $80,000 annual salary (USD)

ABM offers a comprehensive benefits package. For more information about ABM's benefits, visit Employee Benefits | Staff & Management

Key responsibilities include conducting facility inspections, managing vendors and subcontractors, coordinating staffing and training, overseeing payroll and inventory, ensuring safety compliance, maintaining work order systems, and preparing professional reports and documentation. The Project Manager works closely with ABM leadership, support departments, and clients to drive operational excellence while identifying opportunities for service enhancements and new business growth.

• Lead and manage a diverse operations team to ensure high-quality service delivery aligned with contractual and financial goals.
• Serve as the primary liaison with clients, from property management to senior executives, ensuring satisfaction and proactive issue resolution.
• Oversee budget preparation, financial reporting, and cost control initiatives to drive operational efficiency and profitability.
• Conduct regular building inspections to assess cleanliness, equipment condition, and compliance with safety standards.
• Manage vendor relationships and coordinate outsourced services to meet performance expectations.
• Supervise payroll processes, inventory management, and procurement of supplies and consumables.
• Ensure proper onboarding, training, and performance management of staff, including safety and compliance training.
• Prepare and present professional reports, proposals, and incident documentation to internal and external stakeholders.
• Support new business development by identifying opportunities for service expansion and operational improvements.
• Maintain accurate work order tracking and ensure timely completion of out-of-scope projects and client requests.
• Project manager will ensure that employees have proper uniforms and PPE.
• Prepare and submit incidents/injury reports as needed.
• Will open Corrigo work orders for additional work.
• Perform other duties as assigned or requested.
• 1-3 years of facility, janitorial, or operations management experience.
• Proven leadership experience managing teams and projects.
• Experience overseeing daily operations, staffing, and service delivery.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Bilingual (English and Spanish) preferred.
• Strong organizational and time management skills.
• Excellent attention to detail and follow-up skills.
• Strong verbal and written communication skills.
• Experience interacting with clients, vendors, and leadership teams.
• Knowledge of service industry practices, processes, and trends.
• Previous supervisory or management experience preferred.
• Demonstrated ability to mentor, coach, and develop employees.
• Proven ability to resolve issues, manage priorities, and maintain high service standards.