Quality Supervisor

No matter the role, everyone at Expanse brings it. EVERY. DAY.

Our smart, gritty team supports, challenges, and motivates each other to think hard, work with craft, and build things that last. We serve a broad operating footprint, with headquarters in Oklahoma City and field offices across New Mexico, North Dakota, Oklahoma, Pennsylvania, Texas, and Utah. Across the energy value stream, from energy production through the delivery of electricity, Expanse delivers scalable, data-driven solutions that reduce costs and increase productivity for our customers. We shorten timelines. We increase uptime. And we push the energy industry forward.

Everything we do runs on GRIT: Grit, Reciprocity, Innovation, and Trust. It's how we show up, how we decide, and how we hold each other accountable.

Got what it takes to join us? Bring it.

Position

Summary

The Quality Supervisor is responsible for ensuring that all products and services produced by the company meet quality standards, including but not limited to: UL508A, UL698A, UL891 and Hazardous Location (HazLoc). The role must be definitive technical authority on all control panel products produced. In addition to conducting daily quality inspections with quality technicians, the role will be involved with establishing and maintaining a program that provides periodic feed-back and training as appropriate for plant employees providing a focus on the continual improvement of production and engineering quality. The role will also lead and be involved in Special Projects as scope requires. As the last check that a quality and safe product is being shipped to Expanse’s customers, the Quality Supervisor, in coordination with the Director of Manufacturing, is responsible for protecting the customer.

ORGANIZATIONAL RELATIONSHIPS

The position reports to the Director of Manufacturing and must maintain a sound working relationship with the customer(s), company management, supervisors, business management, Quality team, team leads, technicians, administration, and vendors.

Requirements

• Champion the Quality Management System (QMS) using the principles of quality management.
• Maintain and expand documented QMP.
• Co-lead certification processes.
• Maintain and update all relevant ISO9001 documentation.
• Promote a LEAN culture throughout the plant.
• Know the eight wastes and work to reduce and eliminate waste within the constructs of the plant’s business strategy.
• Lead 3S endeavors in quality area and participate in 3S throughout the plant.
• Develop a quality program that provides daily feedback to the production employees.
• Gather data to ascertain losses due to rework.
• Maintain and brief the quality slide(s) in the morning brief as well as conduct short lessons as required.
• Share the responsibility of maintaining and briefing the cost slide(s) in the morning brief with the Operations Manager, providing feedback as appropriate.
• Lead quality special projects as required.
• Notify appropriate customers and management of panel completions weekly.
• Lead and develop quality technician(s), to include quality assurance and training personnel.
• Assume full ownership of quality assurance documentation.
• In coordination with engineering, develop and maintain procedures for continual feedback on print, BOM, and label mark-ups.
• Inspect panels, review blueprints and specifications to compare with produced goods.
• As part of the QMS, develop and maintain a procedure for continual feedback to the engineering team on print, BOM, and label mark-ups, fostering continuous improvement.
• Conduct advanced controls functional testing.
• Perform validation on PLC programs and control logic for all major brands supported, including but not limited to Allen-Bradley, Siemens, Schneider, Emerson, IDEC, ensuring all systems meet specifications.
• Ensure regulatory compliance to UL, HazLoc, ETL, and others for all relevant products inspected and tested.
• Assist plant leadership with the implementation and launch of new standards as required.
• Assign and delegate to quality technicians according to strategic vision.
• Train, develop, and appropriately document work methods for a competent quality team and production technicians and provide relevant Warehouse feedback for the Warehouse coordinator.
• Develop and implement a training program for production employees based on quality metrics obtained to foster continuous improvement in the plant, improving product excellence.
• Discuss/train work method changes in morning brief.
• Checking that the assembly or production line adheres to standards and procedures and complies with requirements.
• Abide by and enforce any implemented tool management program, monitoring the use of equipment to ensure it is safe and discard any that do not meet requirements.
• Updating job knowledge by engaging in educational opportunities and regular training.
• Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs.
• Be a leader in safety culture, conducting Stop It Drop It & Behavioral Based Safety observations as required to ensure a safe working environment.
• Ensure procedures are in place to reduce the risk of consumable shortages (i.e., stickers)
• Ability to read, write and speak English.
• Ability to use simple mathematical calculations using whole numbers, fractions, and decimals (addition, subtraction, division, and multiplication) to make job-related calculations.
• Other Duties as Assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

• Knowledge of Microsoft Excel for data analysis and reporting.
• Proficient/Advanced knowledge of VFDs, PLCs, and other relevant electronic devices.
• Graduate of a technical school with emphasis in electrical work or associate degree re-quired.
• Able to read and comprehend electrical schematics.
• Advanced knowledge of electrical theory and plant standards.
• Be able to use tools such as pliers, knives, hacksaws, wire strippers and other small tools.
• Ability to effectively and regularly converse and comprehend in English.
• Solid work ethic.
• Ability to effectively communicate with management, co-workers, customers, and vendors.
• Verbal and written communication skills with the ability to maintain professionalism among co-workers and customers.
• Must be dependable, trustworthy; and possess a positive and productive attitude.
• Willing and able to work a flexible schedule that includes extended hours.

Essential functions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit, stoop, kneel, crouch or crawl and taste or smell. This job requires moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outdoor weather conditions. The employee is frequently exposed to the risk of electrical shock. The employee is occasionally exposed to wet or humid conditions, work in high precarious places, fumes, or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually loud.
• Ability to read and interpret documents such as electrical blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to diagnose complex electrical problems in a troubleshooting atmosphere.
• Performs the primary thinking called for and encompassed by the overall position definition.
• Adheres to company policies and work requirements.
• Conducts annual review of position definition and updates as required.
• The Quality Supervisor performs backup duties for the Operations Manager. In the absence of the Operations Manager, a DOA flow chart will provide a list of duties required to be performed.

Position

Summary

The Quality Supervisor is responsible for ensuring that all products and services produced by the company meet quality standards, including but not limited to: UL508A, UL698A, UL891 and Hazardous Location (HazLoc). The role must be definitive technical authority on all control panel products produced. In addition to conducting daily quality inspections with quality technicians, the role will be involved with establishing and maintaining a program that provides periodic feed-back and training as appropriate for plant employees providing a focus on the continual improvement of production and engineering quality. The role will also lead and be involved in Special Projects as scope requires. As the last check that a quality and safe product is being shipped to Expanse’s customers, the Quality Supervisor, in coordination with the Director of Manufacturing, is responsible for protecting the customer.

ORGANIZATIONAL RELATIONSHIPS

The position reports to the Director of Manufacturing and must maintain a sound working relationship with the customer(s), company management, supervisors, business management, Quality team, team leads, technicians, administration, and vendors.

Requirements

· Champion the Quality Management System (QMS) using the principles of quality management.

o Maintain and expand documented QMP.

o Co-lead certification processes.

o Maintain and update all relevant ISO9001 documentation.

· Promote a LEAN culture throughout the plant.

· Know the eight wastes and work to reduce and eliminate waste within the constructs of the plant’s business strategy.

· Lead 3S endeavors in quality area and participate in 3S throughout the plant.

· Develop a quality program that provides daily feedback to the production employees.

o Gather data to ascertain losses due to rework.

o Maintain and brief the quality slide(s) in the morning brief as well as conduct short lessons as required.

o Share the responsibility of maintaining and briefing the cost slide(s) in the morning brief with the Operations Manager, providing feedback as appropriate.

· Lead quality special projects as required.

· Notify appropriate customers and management of panel completions weekly.

· Lead and develop quality technician(s), to include quality assurance and training personnel.

· Assume full ownership of quality assurance documentation.

o In coordination with engineering, develop and maintain procedures for continual feedback on print, BOM, and label mark-ups.

· Inspect panels, review blueprints and specifications to compare with produced goods.

o As part of the QMS, develop and maintain a procedure for continual feedback to the engineering team on print, BOM, and label mark-ups, fostering continuous improvement.

· Conduct advanced controls functional testing.

o Perform validation on PLC programs and control logic for all major brands supported, including but not limited to Allen-Bradley, Siemens, Schneider, Emerson, IDEC, ensuring all systems meet specifications.

· Ensure regulatory compliance to UL, HazLoc, ETL, and others for all relevant products inspected and tested.

o Assist plant leadership with the implementation and launch of new standards as required.

· Assign and delegate to quality technicians according to strategic vision.

· Train, develop, and appropriately document work methods for a competent quality team and production technicians and provide relevant Warehouse feedback for the Warehouse coordinator.

· Develop and implement a training program for production employees based on quality metrics obtained to foster continuous improvement in the plant, improving product excellence.

o Discuss/train work method changes in morning brief.

· Checking that the assembly or production line adheres to standards and procedures and complies with requirements.

· Abide by and enforce any implemented tool management program, monitoring the use of equipment to ensure it is safe and discard any that do not meet requirements.

· Updating job knowledge by engaging in educational opportunities and regular training.

· Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs.

· Be a leader in safety culture, conducting Stop It Drop It & Behavioral Based Safety observations as required to ensure a safe working environment.

· Ensure procedures are in place to reduce the risk of consumable shortages (i.e., stickers)

· Ability to read, write and speak English.

· Ability to use simple mathematical calculations using whole numbers, fractions, and decimals (addition, subtraction, division, and multiplication) to make job-related calculations.

· Other Duties as Assigned. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

· Knowledge of Microsoft Excel for data analysis and reporting.

· Proficient/Advanced knowledge of VFDs, PLCs, and other relevant electronic devices.

· Graduate of a technical school with emphasis in electrical work or associate degree re-quired.

· Able to read and comprehend electrical schematics.

· Advanced knowledge of electrical theory and plant standards.

· Be able to use tools such as pliers, knives, hacksaws, wire strippers and other small tools.

· Ability to effectively and regularly converse and comprehend in English.

· Solid work ethic.

· Ability to effectively communicate with management, co-workers, customers, and vendors.

· Verbal and written communication skills with the ability to maintain professionalism among co-workers and customers.

· Must be dependable, trustworthy; and possess a positive and productive attitude.

· Willing and able to work a flexible schedule that includes extended hours.

Essential functions

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit, stoop, kneel, crouch or crawl and taste or smell. This job requires moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outdoor weather conditions. The employee is frequently exposed to the risk of electrical shock. The employee is occasionally exposed to wet or humid conditions, work in high precarious places, fumes, or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually loud.

3. Ability to read and interpret documents such as electrical blueprints, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

4. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

5. Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to diagnose complex electrical problems in a troubleshooting atmosphere.

6. Performs the primary thinking called for and encompassed by the overall position definition.

7. Adheres to company policies and work requirements.

8. Conducts annual review of position definition and updates as required.

9. The Quality Supervisor performs backup duties for the Operations Manager. In the absence of the Operations Manager, a DOA flow chart will provide a list of duties required to be performed.

Other requirements

A. Passing the company’s drug screen and background screen.

B. In coordination with QA/QC Technician and Trainer, create and update work methods that provide continuity of quality throughout the plant.

C. Develop and maintain a Quality Management System meeting industry standard within the markets we compete.

D. Must qualify for the Manufacturing Technical Representative (MTR) role within 3 months of being appointed as the Quality Supervisor.

Driving

Requirements

Must possess a valid driver's license, and must be at least 21 years of age with a minimum of three (3) years of driving

history. Must maintain a satisfactory driving record to safely operate company vehicles.

Other:

This position is safety sensitive. It is subject to pre-employment and/or periodic background checks, motor vehicle records (MVR) and drug testing.

*This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore, it is also not, nor can it be implied to be, a contract of employment. Responsibilities may change based on business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Must be able to successfully complete an intense background investigation.*