Receptionist - State Farm Agent Team Member

Benefits

• Health insurance
• Training & development
• 401(k)
• 401(k) matching

POSITION OVERVIEWAre you friendly, organized, and comfortable working with the public? Do you enjoy helping people and being part of a team?Brumelle Insurance Agency is looking for a dependable, customer-focused Receptionist to serve as the first point of contact for our customers and provide administrative support to our sales and service teams.The ideal candidate is professional, detail-oriented, comfortable using computers and multiple software systems, and able to handle customer payments accurately while managing multiple responsibilities in a busy office environment.RESPONSIBILITIES

• Greet customers and visitors in a friendly, professional manner.
• Answer incoming calls, direct inquiries, and take accurate messages.
• Accept and accurately process customer payments, including cash, checks, and credit cards.
• Follow established procedures for payment handling, receipts, and recordkeeping.
• Accurately enter, update, and retrieve customer information using multiple computer systems.
• Provide administrative support to the sales and service teams.
• Maintain an organized and professional front desk.
• Manage multiple tasks and interruptions while maintaining accuracy and attention to detail.
• Direct insurance-related questions to the appropriate licensed team member.

BENEFITS

• Competitive hourly pay
• Health benefits
• 401K
• Paid time off (vacation, personal, and sick days)
• On-the-job training and opportunities for professional growth

REQUIREMENTS

• Previous experience in a receptionist, administrative, cashier, or customer service role preferred.
• Strong computer literacy, including proficiency with Microsoft Outlook, Word, and Excel.
• Ability to learn and navigate multiple software programs and customer management systems.
• Experience handling cash, checks, and credit card transactions preferred.
• Strong attention to detail, particularly when processing payments and entering customer information.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a busy office environment.
• Dependable, punctual, and able to follow established procedures.
• Professional demeanor and ability to handle confidential customer information appropriately.
• Willingness to learn and contribute to a team environment.

If you enjoy working with people, staying organized, and helping a team succeed, we encourage you to apply!ABOUT THE AGENCYSean brings over 20 years of experience in the insurance industry and has proudly served as a local State Farm Agent and business owner for more than 15 years. Supported by a dedicated team, Sean's agency is committed to delivering exceptional customer service and fostering a positive workplace environment.We provide on-the-job training and value employees who are dependable, motivated, and willing to learn.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.