Regional Manager - AAC Sales & Clinical Operations

Regional Director – AAC Sales & Clinical Operations

We are building a stronger, more scalable AAC organization and are seeking an experienced healthcare sales leader to lead regional growth across Texas and Illinois.

This is a hands-on, field-intensive leadership role responsible for sales performance, recruiting, coaching, strategic account development, referral growth, clinical workflow coordination, and cross-functional execution. The initial regional footprint spans Texas and Illinois and is centered around the Dallas-Fort Worth and Chicago markets.

Frequent travel between markets, regular overnight travel, and a highly visible in-field leadership presence are essential to success in this position. This is not a primarily desk-based or remote-management role.

The Regional Director will lead the field sales team while working closely with Internal AAC Speech-Language Pathologists and operational support teams to help move referrals efficiently from initial opportunity through Medical Review and delivery.

Compensation & Earning Opportunity

Base Salary

$100,000 annually

Territory Growth Commission

Uncapped performance-based commission on qualified deliveries above the territory's established production baseline.

TX / IL Earning Illustration

At the mature planning target for the territory of qualified deliveries/month, illustrative annual cash compensation is approximately $196,000 before accelerator compensation, benefits, and expense reimbursement.

Growth Accelerator

Additional accelerator compensation is available for sustained performance above the established mature-market performance model, creating continued earning opportunity as the region grows beyond baseline maturity.

Commission and accelerator eligibility are subject to the current Company commission plan, qualified-delivery requirements, and any applicable territory assignment or compensation addendum.

What Success Looks Like

• Build and lead a high-performing regional AAC team across Texas and Illinois.
• Grow the region toward a mature operating target under the current approved mature staffing model.
• Develop field representatives toward strong referral generation, account growth, and delivery performance.
• Maintain a highly visible field leadership presence through ride-alongs, joint account visits, strategic-account development, coaching, recruiting, and direct performance intervention when needed.
• Ensure field representatives are consistently working their assigned markets and developing meaningful relationships with SLPs, clinics, hospitals, rehabilitation programs, ALS programs, and other referral sources.
• Work closely with Internal AAC SLPs to improve clinical documentation, referral progression, WIP movement, and timely handoff to Medical Review.
• Use CRM, referral, WIP, field-activity, and delivery data to identify opportunities, address barriers, and drive measurable management action.
• Anticipate staffing and clinical-capacity needs before growth impacts service levels, market coverage, or customer support.
• Build a positive, supportive, accountable team culture focused on helping each representative succeed.

What You Will Own

• Recruit, onboard, coach, develop, and retain field-based AAC sales representatives.
• Provide leadership and coordination for Internal AAC SLP resources supporting the territory.
• Set clear expectations and hold the regional team accountable for referrals, deliveries, account development, field activity, CRM discipline, and follow-through.
• Conduct regular 1:1s, field coaching, ride-alongs, joint account visits, and performance reviews.
• Lead territory and strategic-account planning across Texas and Illinois.
• Identify and develop high-value accounts, including major health systems, hospitals, rehabilitation programs, ALS programs, specialty clinics, and AAC centers.
• Partner with the dedicated RM Speech Manufacturer Sales Representative supporting the region to strengthen product education, demonstrations, strategic-account development, and RM Speech product adoption.
• Review referral trends, account productivity, WIP movement, delivery performance, staffing needs, and clinical capacity on a disciplined cadence.
• Forecast regional performance and identify staffing, market-access, clinical, or operational constraints early.
• Collaborate closely with Intake, Medical Review, Authorization, Logistics, Customer Support, Billing, Compliance/Quality, HR, Finance, and executive leadership.
• Communicate clearly with executive leadership regarding performance, risks, opportunities, corrective actions, and resource needs.
• Support conferences, in-services, demonstrations, recruiting, and regional market-development activities as needed.

Field Presence, Travel & Territory Demands

• Approximately four business days per week in the field are generally expected, equating to approximately 16-18 meaningful field days per month. This is an operating expectation, not a ceiling.
• Frequent travel throughout Texas and Illinois is required, including regular overnight travel between Dallas-Fort Worth, Chicago, and other assigned markets.
• Each active Field Sales Representative should receive at least one dedicated in-field coaching or ride-along day per month. Newly hired, developing, or underperforming representatives will generally require additional field time.
• Every staffed market should receive direct Regional Director coverage at least monthly, with greater coverage where staffing, growth, performance, recruiting, or strategic-account needs require it.
• Travel allocation will follow market opportunity, Field Representative headcount, production, performance needs, recruiting activity, strategic accounts, and other business priorities rather than being divided equally by state.
• The Regional Director must reside in a Company-approved primary metropolitan market within the assigned territory, with Dallas-Fort Worth or Chicago preferred as the normal administrative and travel base.
• As team size or geographic complexity increases, field presence, travel cadence, territory structure, and management capacity may be reassessed.

Leadership & Team Environment

Clear accountability matters, but this is a highly collaborative healthcare organization. The Regional Director is expected to create a culture where sales, clinical, reimbursement, and operational teams work together to solve problems while maintaining clear ownership and follow-through.

The goal is to give field representatives stronger local leadership, better clinical support, and the resources needed to spend more time developing relationships, generating referrals, supporting evaluations, and growing their markets.