Reservation Sales Representative - Part Time Seasonal - San Diego Zoo Wildlife Alliance
Job description
HOW YOU WILL IMPACT OUR MISSIONThe Reservation Sales Representative sells SDZWA products for Admission, Memberships, Tours and Programs. This position reports to Reservation Sales Supervisor. WHAT YOU WILL DO
Services incoming calls in a sales and customer service call center, selling SDZWA products for admission, membership, tours and programs, booking reservations, processing payments and fulfilling ticket requests. Provides excellent customer service per established standards in every member and guest interaction inspiring visitation in support of our mission and vision to ensure all wildlife thrives.
Solicits allies through donations on every applicable call in support of our mission and vision to ensure all wildlife thrives.
WHAT WE ARE LOOKING FOR
JOB EXPERIENCE
Prior experience in sales, customer service or telemarketing (call center preferred) involving customer contact required.
Bilingual Spanish language skills preferred.
EDUCATION AND CERTIFICATIONS
High School Diploma Required
SKILLS AND KNOWLEDGE
Able to operate moderately complex computer software programs.
Must have basic mathematical knowledge and acumen to process payments.
Demonstrated ability to handle complex interpersonal situations with a high level of tact and diplomacy.
Able to communicate effectively both orally and in writing.
Demonstrated ability to handle multiple tasks in an efficient manner.
Skills mentioned
San Diego Zoo Wildlife Alliance is a nonprofit conservation leader that partners with global organizations to protect and restore wildlife populations. Its flagship initiatives - centered on the San Diego Zoo and San Diego Zoo Safari Park - combine cutting-edge research, wildlife care, and public engagement to bring conservation stories to millions of visitors worldwide. The Alliance's "Conservation Toolbox," including the Wildlife Biodiversity Bank, enables coordinated, science-based interventions that have reintroduced more than 44 endangered species to their native habitats. By leveraging media, digital platforms, and educational outreach, SDZWA reaches over a billion people across 150 countries each year, fostering a worldwide community of "Wildlife Allies" committed to ensuring all life thrives.
Apply for this job
Use the application link supplied with this listing to apply to San Diego Zoo Wildlife Alliance. Check the destination before entering personal information.