Retail Marketing Coordinator

ELEMIS are looking for a Retail Marketing Coordinator to join our Marketing team. Reporting to the Director of Channel Marketing, this role is responsible for the day-to-day execution and optimization of digital merchandising across ELEMIS North America retail and ecommerce channels, including Sephora, Ulta Beauty, Amazon, Department Stores, QVC and other key partners.

You will ensure that ELEMIS shows up accurately, consistently and compellingly across retailer digital touchpoints—from new product launches and PDP content to navigation, search, promotions and evergreen optimization. Working closely with the North America Channel & Brand Marketing team, Global Marketing, Creative and retailer partners, this individual will help create a seamless consumer journey that supports product discovery, conversion and sell-through.

This role will suit someone who is organized, digitally savvy and comfortable working directly within retailer platforms and brand portals, with experience managing multiple launches, assets and deadlines simultaneously. Digital Merchandising & Ecommerce Execution:

• Own day-to-day digital merchandising execution across wholesale and ecommerce partners, including Sephora, Ulta Beauty, Amazon, Department Stores, QVC and other priority accounts.
• Manage NPF process, retailer PDP setup, maintenance and optimization, including product imagery, copy, claims, videos, enhanced content, ratings/reviews, assets and other conversion-driving content.
• Upload and manage content directly within retailer brand portals and PIM/PXM platforms, including Sephora and Ulta Beauty.
• Coordinate Amazon Carousel, A+ and other enhanced content, ensuring assets are delivered and implemented as a complete consumer journey.
• Support digital readiness for new product launches, assortment changes, packaging transitions, discontinuations and promotional moments.
• Conduct ongoing site QA across retailer platforms, identifying and resolving issues related to product information, imagery, pricing, promotions, links, navigation and overall brand presentation.
• Identify opportunities to continuously optimize the digital shelf, including search, navigation, filters, cross-sell/link-sell, product recommendations and content sequencing.
• Maintain and update evergreen digital assets, ensuring expired or outdated content is removed and retailer sites consistently reflect the latest approved brand materials.
• Monitor retailer digital best practices and competitive activity to identify opportunities to improve discoverability, conversion and the overall consumer experience.

Launch & Asset Management:

• Maintain merchandising calendars, launch trackers, asset requirements and implementation timelines across North America channels.
• Liaise closely with Global Marketing to ensure North America retailer requirements are captured early, incorporated into global briefs and delivered against regional deadlines.
• Manage regional asset delivery for NPD, campaigns, core programs and seasonal moments, ensuring retailer-specific requirements are met.
• Build and manage Creative briefs for retailer-specific digital assets and coordinate feedback, approvals and final delivery.
• Support reporting and post-launch analysis to identify learnings and opportunities for future optimization.

Spa Marketing Support:

• Support the North America Spa business with ongoing marketing execution across digital and print touchpoints.
• Brief Spa-specific digital and print assets into the Creative team and coordinate delivery through approval and production.
• Maintain and refresh the Spa landing page on ELEMIS.com quarterly, ensuring content, imagery and information remain current.
• Support additional Spa marketing needs, launches and seasonal initiatives as required.

Marketing Coordination & Team Support:

• Maintain key marketing calendars, trackers and shared documents to ensure visibility across priorities and deadlines.
• Coordinate meetings, capture meeting minutes and action items, and support follow-up across key projects; Coordinate product and asset shipments to retailers, agencies, vendors and internal partners as required.
• Support product setup and administrative requirements for new retailer launches and account expansion.
• Maintain organized digital asset files and ensure teams are working from the latest approved materials.
• Provide additional project and administrative support to the North America Channel & Brand Marketing team as needed.

1. Proactive Problem Solver: Sees or hears what needs to happen next and takes initiative to move it forward. Comfortable identifying gaps, troubleshooting issues and proposing solutions rather than waiting for direction.

2. Detail-Oriented Project Manager:

Highly organized with a strong attention to detail and the ability to manage multiple retailers, projects, assets and deadlines at once. Keeps the details moving without losing sight of the broader objective.

3. Ownership & Decision Making: Takes accountability for day-to-day execution and follows work through to completion. Knows when to make a call independently, when to ask the right questions and when to escalate a risk or decision.

4. Consumer & Brand Mindset: Naturally curious about beauty, retail and how consumers experience brands both in-store and online. Brings an eye for where we can improve consistency, storytelling, product discovery and the overall ELEMIS experience.

5. Agile, Team-First Operator: Energized by a fast-moving, collaborative environment and excited by the opportunity to contribute across a broad range of the business—from digital merchandising and asset management to launches, Spa marketing and foundational team support. Willing to roll up their sleeves, learn quickly and maintain consistency that enables the broader team to deliver great work.

• This is a Hybrid role based three days per week (Tuesday, Wednesday, Thursday) in our NYC office, and two days (Monday and Friday) working from home
• Paid Time Off
• 401(K) with 100% match on the first 5%
• Company Holidays
• Paid Parental Leave
• Generous ELEMIS product discount
• Supplemental & Basic Life Insurance
• Dental & Vision
• Commuter benefits
• …and more perks designed around wellbeing and balance