Sales Coordinator- Renaissance Allentown- Full-Time

SALES COORDINATOR- Renaissance Allentown- Full-Time

Summary

The Sales Coordinator provides administrative and operational support to the Sales Department and assists the Director of Sales & Marketing and Sales Managers with day-to-day sales activities. This position helps coordinate group business, maintain accurate sales information, communicate with clients and hotel departments, and ensure a positive guest and client experience.

Essential Duties & Responsibilities

• Provide administrative and clerical support to the Director of Sales & Marketing and Sales Managers.
• Assist with group bookings, rooming lists, group pickup information, VIP arrivals, and special requests.
• Maintain accurate and organized sales files, contracts, correspondence, and other documentation.
• Enter and update group and client information in hotel sales systems.
• Prepare reports, welcome letters, meeting materials, correspondence, and other sales documents.
• Monitor upcoming groups and communicate important information to appropriate hotel departments.
• Assist with client communication, follow-up, and coordination of group details.
• Answer telephone calls and emails professionally and respond to client and guest inquiries.
• Assist with Sales meetings, including preparing materials and taking meeting minutes as needed.
• Work closely with other hotel departments to ensure group and event information is communicated accurately and timely.
• Provide friendly, professional service to clients, guests, and team members.
• Assist with general organization and daily operation of the Sales Department.
• Perform other duties as assigned.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic computer proficiency, including Microsoft Office.
• Previous hotel, sales, or administrative experience preferred.
• Experience with hotel sales or property-management systems is a plus.
• High school diploma or equivalent required.

What we Offer

• Medical, dental and vision insurance
• Sick Days
• Vacation Pay
• Matching 401K
• Holiday Pay
• Marriott Discount on hotel stays and dining.
• TPG Hotel Discounts
• Free Garage Parking
• Free Gym Membership

EEO/VET/DISABLED