Sales Support Specialist

Sales Support Specialist

At Dynamic Lifecycle Innovations, we give electronics their next best life while protecting our planet and our customers’ interests. As a Certified Great Place to Work® since 2017, we’ve built a team culture that’s rewarding, engaging, and FUN! But don’t just take our word for it—see what our Team Members have to say.

🧭 How We Hire: The Head, Heart, and Briefcase

At Dynamic Lifecycle Innovations, we believe great performance comes from alignment across three areas:

• 🧠 Head – Your natural behavioral drives and cognitive agility, measured by our Predictive Index assessment.
• ❤️ Heart – Your values, passions, and what drives you to make a meaningful impact.
• 💼 Briefcase – Your experiences, skills, and results from past roles.

Every step of our process is designed to understand you in all three areas. It’s how we ensure the best mutual fit—for what you can do and how you’ll thrive here long-term.

You’ll start with the Predictive Index (PI) assessment, which takes less than 20 minutes total, then move through structured interviews, work samples, and culture-focused interviews. We respect your time and promise clear, timely communication throughout.

💰 Compensation & Benefits

Pay Rate: $25.00 - $29.00/hour (dependent upon experience)

Benefits Include:

• Eligible for wage increases twice annually
• 3 weeks of paid vacation in year one and 4 weeks in year two
• 8 paid holidays
• Health benefits start the first of the month following your start date
• 401(k) with company match
• Quarterly profit sharing

🌍 Your Purpose

As our Sales Support Specialist, you help grow Dynamic’s customer base by opening doors with enterprise and data center companies. You research prospects, start meaningful conversations, and turn interest into qualified opportunities for our sales team. Along the way, you support proposals and RFPs, keep our CRM data accurate, and coordinate key sales support activities. Your persistence, organization, and drive help build a strong pipeline and move new business forward.

💪 What You’ll Do

• Prospecting & Lead Generation: Prospect new business every day through email outreach, LinkedIn, and other channels to keep a strong sales funnel. Research target accounts and decision-makers, uncover their IT asset disposition and recycling needs, and book qualified meetings for the sales team. Meet weekly and monthly activity and pipeline goals.
• Inbound Lead Qualification: Respond quickly to inbound leads from the website, marketing campaigns and conferences. Qualify each one and route it to the right sales or customer experience team member, so that no opportunity is missed.
• Proposal & RFP Support: Find and pursue new RFP/RFI opportunities. Work with sales and various internal teams to develop accurate, professional proposals that meet every deadline, for both new business and contract renewals.
• CRM Management & Sales Support: Log all prospecting activity, contacts, and opportunities in Salesforce accurately and on time. Help with CRM data quality and pipeline reporting, and provide administrative support such as customer visits, supplier registrations, and sales collateral preparation.

🎓 What You Bring (Briefcase)

• A foundation in B2B sales, business development, or lead generation, with a track record of meeting activity and pipeline targets.
• A degree in Business Management, Marketing, or a related field—or hands-on sales experience that provides a comparable foundation.
• Familiarity with IT asset disposition and electronics recycling is a plus.

🧠 Skills & Abilities (Head)

• Confident prospecting: You communicate effectively by phone and in writing, start conversations, handle objections, and turn interest into qualified meetings.
• CRM proficiency: You’re comfortable using Salesforce or a similar CRM and consistently track activity, contacts, and pipeline information.
• Proposal development: You can help create accurate, compelling sales proposals and RFP responses while meeting deadlines.
• Organization and self-motivation: You manage a high volume of outreach, prioritize your time, and work toward goals with little supervision.
• Industry curiosity: You’re eager to learn about ITAD and electronics recycling so you can speak credibly with prospects about their needs.

❤️ Who You Are (Heart)

You’re curious, persistent, and energized by making connections. You take ownership of your goals, follow through on commitments, and approach each conversation with a desire to understand and help. You stay positive when outreach takes patience, welcome opportunities to learn, and take pride in the details that help your team succeed.

💚 Why You’ll Love Working Here

• 🌱 Purpose with Impact: Help give electronics their “next best life” while protecting the planet.
• 🏆 Award-Winning Culture: Certified Great Place to Work® since 2017.
• 💡 Innovation Encouraged: Your ideas are welcomed and valued.
• 📈 Growth Opportunities: Learn, grow, and lead at an enterprise level.
• 💚 Values-Driven Organization: We live our values—not just talk about them.

⚖️ Equal Employment Opportunity

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.