Senior Human Resources Generalist
Job description
Overview
Our Commitment:
At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals.
The Opportunity:
We are seeking a dynamic and motivated Senior Human Resources Generalist to join our team, covering north of Boston to the coast. In this role, you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to make a significant impact, we want to hear from you!
A natural self-starter with a passion to be very consultative, share knowledge and find solutions as well as a dynamic, hands-on team member who thrives on cross-functional teamwork and is eager to step in and assist with a wide range of everyday operational tasks. Always focused on using progressive HR applications that can improve efficiency and create solutions for our team members. The Senior HR Generalist position will have both strategic and administrative responsibilities which will assist the company to plan and administer important functions, such as staffing, training and development, employee relations and compliance.
Responsibilities
- Collaborate with hiring managers and interview team to establish a strategic interview plan including focus areas for technical, functional, and behavioral based questions.
- Lead the selection process for all open requisitions. Interview and provide detailed candidate evaluations. Generate employment offer letters.
- Manage all leave of absences such as Short-Term Disability, FMLA, PFML, and other company, state, and federal leaves. Partner with third party vendors in managing leave requests as well as disability benefits.
- Ensure that company policies and practices follow federal, state and local employment laws and procedures, including record keeping, policy statements, non-discriminatory practices, regulation compliance, etc. In addition, you will ensure that legal postings are current including wage-and-hour, EEO, OSHA, etc.
- Assist with development, implementation and administration of company-wide programs and activities to enhance and reinforce employee morale such as Reward & Recognition, Company celebrations, and social events.
- Work closely with Operations leaders to support daily business functions.
- Work collaboratively with the Director of HR to streamline and/or automate processes and improve HR data management through the efficient use of the HRIS
- Gather, report and analyze HR metrics that are presented to the Executive Team to support business decisions.
- Manage the administering of the bi-annual employee satisfaction surveys (ENPS) and partner with the Director of HR on reviewing actionable insights to improve employees’ experience. HR representative on the Symmons NPS team.
- Serve as a trusted HR resource for employees and managers, providing guidance on HR policies, workplace issues, and employment-related matters.
- Identify opportunities to streamline HR processes and improve the employee experience.
- Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.
- The primary backup for the bi-weekly payroll processing, including updates to employee files, bonus pay, vacation/sick pay and auto allowance.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field
- 5 -7 years of HR Generalist experience
- SHRM-CP certification or PHR certification a plus
- Previous experience in manufacturing is strongly preferred
- Experience supporting both hourly and salaried employees
- Demonstrated ability to handle confidential and sensitive information with discretion.
- Working knowledge of multiple human resource disciplines including compensation practices, change management, performance management, federal and state employment laws.
- Highly professional, enthusiastic and detail oriented individual.
- Proven success of collaborative engagement throughout all levels in the organization. Focused on building strong relationships and motivated by being an employee champion and change agent.
- Previous experience with applicant tracking systems, HCM/HRIS systems such as UKG and iCIMS
- Strong computer skills required; proficiency in MS Office (Word, PowerPoint, Excel) and Microsoft Outlook
- A demonstrated track record of deepening cross-functional relationships and delivering results.
- Ability to balance multiple projects or tasks while effectively prioritizing to meet deadlines in a fast-paced environment.
- Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Company Overview
In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol® valve, which is still made right here in the USA.
While the vision of Paul Symmons is never out of sight, we’re constantly pressing forward, challenging ourselves and the industry to be better… to do better. As we design and redesign the minute details, we’re also conscious of the bigger things, like water conservation, and energy reduction, and global impact.
That’s what we do here at Symmons – we make things right.
Headquartered in Braintree, Massachusetts, Symmons is now part of the Harbour Group’s portfolio of companies. Harbour Group is a privately owned operations-focused company based in St. Louis, Missouri, focused on the long-term growth for manufacturing companies. For more information about Symmons and its product catalog, visit [external link]
Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting. The pay range reflects our good faith estimate at the time of posting and does not guarantee a specific wage. Actual pay will depend on skills, experience, and other job-related factors.
If you are ready to bring your passion, skills, and can-do attitude to Symmons, we invite you to apply for this exciting opportunity. Please submit your application/resume at: [external link]
Skills mentioned

In 1939, Paul Symmons took a tremendous risk during the throes of The Great Depression and opened his own company in the vacant Chickering Piano Building in Boston. Realizing there was a need for a product that could improve the showering experience, he developed the first anti-scald, pressure-balancing shower valve - a revolutionary invention that ensured water temperature stayed consistent even when someone flushed a toilet or ran a faucet elsewhere. This breakthrough not only made showers safer and more comfortable but also established Symmons as an innovator in the plumbing industry. Eight decades later, the legacy of Paul Symmons lives on through the company that bears his name. Now headquartered in Braintree, Massachusetts, Symmons Industries has grown into a premier manufacturer of commercial and residential plumbing products, serving healthcare, hospitality, institutional, and multifamily environments. The company remains committed to quality craftsmanship and innovation, having introduced revolutionary products like the Temptrol® valve and the Evolution® IoT water management system. Despite challenges ranging from World War II to the global pandemic, Symmons has maintained its American roots, designing and manufacturing products that are built to last. Today, led by third-generation CEO Tim O'Keeffe, the company continues its founder's mission: to make things right.
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