Service Manager

SERVICE MANAGER – HOUSTON, TXFleetPride’s Houston location is looking for an experienced Service Manager to lead and coordinate our service operation in Houston!If you have a strong background in heavy-duty service, enjoy leading a team, and know how to keep a service operation running efficiently, this could be a great opportunity to take the next step in your career.

What We Offer

• Medical, dental, vision, 401(k) with company match, and life insurance – DAY ONE!
• Flex spending account, EAP, short-term disability & long-term disability – DAY ONE!
• Paid holidays – DAY ONE!
• 2 weeks vacation + sick time – DAY ONE!
• WEEKLY PAY!
• Monthly bonus opportunities
• Technician referral bonus eligibility.
• Monday–Friday day shift with a consistent schedule.
• Company-paid RX safety glasses
• Free uniforms.
• Annual raises.
• Career advancement opportunities.
• Relocation assistance.

What You'll Do

As a Mobile Service Manager, you will oversee the day-to-day operations of the mobile service department and help ensure our team delivers quality work and excellent customer service.

• Oversee all mobile service functions and daily shop operations.
• Delegate and direct service assignments and technician workload.
• Provide outstanding customer service and maintain strong customer relationships.
• Coach and develop employees to help them achieve individual and team goals.
• Serve as a key resource for service, inventory, and product knowledge
• Manage and update work orders and invoices to ensure accurate, timely billing.
• Perform quality checks on completed work and verify invoice accuracy
• Maintain strong relationships with vendors, dealers, and subcontractors.
• Monitor employee performance, productivity, and progress.
• Provide feedback and direction to improve employee satisfaction and efficiency.
• Help train new employees on company procedures and expectations.
• Maintain a safe, clean, and organized work environment.
• Ensure compliance with industry standards, regulations, and company policies.
• Stay current on industry standards and best practices.
• Manage department P&L and understand financial performance.
• Monitor and calculate productivity to help drive department results.

What We're Looking For:

• Previous experience leading or managing a service operation.
• Heavy-duty truck, trailer, fleet, or mobile service experience preferred.
• Strong leadership and team-building skills.
• Excellent customer service and communication skills.
• Ability to prioritize, delegate, and manage multiple responsibilities.
• Strong organizational and problem-solving skills.
• Understanding of work orders, invoicing, and service operations.
• Ability to manage a P&L and monitor productivity.
• Comfortable coaching employees and holding teams accountable.
• Strong written and verbal communication skills.
• Commitment to safety and quality.

Ready to take the next step in your career? Apply today!You can also visit to view all open positions and apply directly.