Service Technician - Class B

The Service Technician- Class B is responsible for performing diagnostics, repair, and maintenance on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and proficient manner. This position operates with moderate supervision and is considered an experienced technician role. The Class B Technician is expected to handle a wide range of repairs, continue developing advanced diagnostics skills, and at times assist in training less experienced technicians. This role supports shop productivity, quality workmanship, and customer uptime.

The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs

Major Duties and Responsibilities

• Diagnostics and Repair
• Perform mechanical repairs on medium-duty and heavy-duty trucks
• Inspect, test, and diagnose mechanical and electrical issues
• Perform routine maintenance, inspections, overhauls, and component replacements
• Assist with diagnosing fuel, emissions, and other complex systems
• Utilize diagnostic software, OEM tools, and specialized equipment
• Work Execution and Quality
• Complete repairs in a timely and efficient manner with attention to quality
• Read and understand repair orders and follow instructions accurately
• Test vehicles and components to verify proper operation after repairs
• Identify additional repair needs and communicate findings
• Maintain productivity standards while ensuring accurate workmanship
• Team Support and Communication
• Communicate repair status, concerns, and updated to Shop Foreman or Service Manager
• Assist in training and supporting less experienced technicians when needed
• Collaborate with team members to improve workflow and efficiency
• Participate in shop meetings and team discussions
• Maintain professional interactions with coworkers and leadership
• Safety and Compliance
• Follow all safety policies , procedures, and OSHA requirements
• Properly use and maintain tools, equipment, and personal protective equipment
• Maintain awareness of environmental and safety hazards in the shop
• Participate in required training and certification programs
• Ensure all work is performed in compliance with Company and regulatory standards