Shift Lead (Black Bear Diner)

LV Petroleum is seeking a dedicated and experienced Shift Lead to take the helm at our beloved Black Bear Diner. This position combines your passion for the restaurant industry with your leadership skills to create a thriving atmosphere where guests can enjoy hearty meals in a comforting and welcoming environment.

Overview

As the Shift Lead of Black Bear Diner, you will be responsible for working with the General Manager to entire restaurant operations, ensuring that we deliver top-notch service and quality food to our guests. If you thrive in a fast-paced environment and have a knack for managing teams while keeping an eye on business performance, we want to hear from you!

Key

Responsibilities

• Operational Management:
• Manage daily operations, ensuring that the diner maintains high standards of food quality, customer service, and cleanliness.
• Staff Leadership:
• Lead, train, and inspire a team of associates to deliver exceptional dining experiences while fostering a positive work environment.
• Financial Oversight:
• Monitor financial performance, manage budgets, and implement cost-control measures to enhance profitability.
• Guest Satisfaction:
• Engage with customers to ensure a memorable experience and effectively handle any issues or feedback.
• Menu Innovation:
• Collaborate with chefs to curate menu updates and special promotions that resonate with our clientele.
• Marketing & Promotion:
• Drive marketing efforts and promotions to attract new customers and retain existing ones, including community events and outreach.
• Health & Safety Compliance:
• Ensure that all health and safety regulations are followed, creating a safe dining environment for both staff and guests.

Requirements

• Experience: Minimum of 3-5 years of management experience in a full-service restaurant or diner environment.
• Leadership

  Skills

  Proven ability to lead and motivate a diverse team and create a culture of excellence.
• Financial Management: Demonstrated experience in budgeting, forecasting, and financial analysis.
• Commitment to Quality: Strong focus on providing a high-quality dining experience and excellent customer service.
• Problem-Solving: Ability to think quickly and effectively address daily operational challenges.
• Interpersonal

  Skills

  Excellent verbal and written communication skills, with the ability to build relationships with guests, staff, and vendors.
• Availability: Must be able to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary based on experience.

• Comprehensive health, dental, and vision benefits.
• Opportunities for career growth and development within an expanding company.
• 401K.