Shuttle Driver
Job description
Why work for The Sheraton San Diego Resort?
Located on the Harbor Island waterfront, Sheraton San Diego Resort offers breathtaking views of the city skyline and the San Diego Bay. As one of the largest and most recently renovated resorts, we take pride in a culture built on genuine care -both for our guests and for our associates. Our mission is simple: to be a resort where guests love to stay and associates love to work!
We offer competitive pay and a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, retirement plans, Marriot travel discounts, and complimentary parking and meals.
Job Summary
The Bus/Shuttle Driver is responsible for providing safe, reliable, and timely transportation services for hotel guests to and from designated locations. This role requires operating the hotel’s shuttle vehicle, assisting guests with luggage, maintaining accurate driver logs, and ensuring the vehicle is clean and well-maintained. The ideal candidate delivers exceptional customer service, adheres to all traffic laws and company policies, and contributes to a memorable guest experience throughout the journey.
The pay rate for this position is $19 per hour plus tips.
Work Hours
* Will be required to work flexible scheduled shifts based on business needs
*Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Job Requirements
* Valid Class B Driver License with Passenger (“P”) Endorsement Required to safely operate passenger-carrying vehicles – Don’t have the required license? Ask us about certification assistance!
* Previous customer service experience preferred
* Ability to prioritize tasks and work efficiently with limited supervision
* Strong team player with excellent communication skills; able to collaborate effectively with management and coworkers in a professional manner
* Physical ability to bend, squat, push, pull and lift up to 50lbs regularly to assist with luggage and guest items
Job Responsibilities
* Safely transport hotel guests to and from the property and designated locations per schedule
* Assist guests with lifting, loading, storing, and unloading luggage and personal items
* Maintain accurate up-to-date driver logs in accordance with hotel policy
* Monitor vehicle condition and schedule cleaning and maintenance as needed
* Provide guests with accurate regarding shuttle pick-up/drop-off times
* Verbally welcome and open doors for guests entering or exiting the Hotel front entrance
* Greet guests at their personal vehicles and explain relevant parking information as needed
* Offer helpful local information, assist with directions, and recommend dining, entertainment, shopping, and area attractions when appropriate
* Maintain cleanliness of the front drive, lobby, valet desk, and surrounding furniture and public space
* Support other departments by assisting with duties as needed
* Carry out supervisor requests in alignment with hotel policies, standard operating procedures, and service standards
* Follow established service standards, operational procedures, and safety protocols at all times
* Work cooperatively with co-workers and all hotel departments to ensure a seamless guest experience
* Adhere to attendance and reliability policies
* Perform additional duties as assigned by management to support hotel operations
All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected].
Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.
Skills mentioned
We are Peregrine Hospitality, a premier full-service hospitality company dedicated to the management, development, and investment of world-class resorts, hotels, and clubs. Established in 1992 and formerly known as KSL Resorts, we embarked on a significant transformation in 2025, rebranding to Peregrine Hospitality to better represent our evolving mission and expanded capabilities. Based in Denver, Colorado, we operate with the precision and agility of our namesake, the Peregrine Falcon, managing a diverse and growing portfolio of over 90 distinctive properties. Our reach extends across the United States and into key global markets, including Fiji, Thailand, the Maldives, and Mauritius, offering guests unparalleled experiences in some of the world's most sought-after destinations. We are operators at heart, driven by a philosophy that combines an owner's perspective with deep operational expertise. Our comprehensive services span hotel and resort management, asset management, development, project management, and global sales support. We specialize in unlocking value for our partners and investors while delivering memorable stays for our guests. Our portfolio ranges from luxury destination resorts with extensive amenities like spas, golf courses, and ski slopes to boutique hotels and select-service properties. We are passionate about hospitality and committed to excellence in every aspect of our business. At Peregrine Hospitality, we believe that our people are our greatest asset. We foster a supportive and dynamic work environment where innovation is encouraged, and career growth is prioritized. We offer our team members competitive benefits, professional development opportunities, and the chance to be part of a forward-thinking organization that is shaping the future of the hospitality industry. Whether you are a guest seeking a unique getaway or a professional looking for a rewarding career, we invite you to discover the Peregrine difference.
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