Substance Abuse Case Manager - SPA 4
Job description
Role: Substance Abuse Case Manager
Reports to: Director
Program: 1303-FSP
Department: Mental Health
Location: All HSSP SPA 4 sites. Based out of: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Setting: Hybrid
Benefits
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary
With the support of and in partnership with the HSSP team, the Substance Abuse Case Manager performs a variety of tasks to assist the most vulnerable individuals in permanent supportive housing in SPA 4 in their recovery from substances and in regaining control over their lives. The Substance Abuse Case Manager serves as a primary case manager, provides information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Essential Duties and
Responsibilities
Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
Utilize Contingency Management interventions and resources.
Provide linkage and referrals to outpatient and residential substance abuse treatment.
Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
Outreach individuals living in permanent supportive housing working with the team to engage in services and accept treatment from the program staff; assist with enrollment process as needed.
Collaborate and coordinate treatment with on-site ICMS providers to facilitate operation as a multidisciplinary team-based approach to clients living in permanent supportive housing.
Provide linkage to stable housing (if applicable), and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
Coach members individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed resources in the community.
Provide referrals to allied critical healthy living services for members on caseload.
Document and account for time spent on client contacts and activities in client record in accordance with Department of Mental Health standards.
Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to members.
Qualifications
High School Diploma or GED or Equivalent
Certification in substance abuse counseling (CADC I, CADC II, CADC III, or similar credentials.)
Current, valid California Driver’s with an acceptable driving record and reliable vehicle
Able to transport members in your vehicle
Minimum two (2) years’ experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility
Able to work in a high tolerance Harm Reduction model with members who have multiple barriers
Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
Detail oriented with excellent time management, organizational, written, verbal, and computer skills
Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
Able to obtain and maintain CPR/First Aid certification
Preferred
Qualifications
Knowledge of 12-Step organizations, culture, terminology, and literature
Associates or Bachelor’s degree in related field
Certification in CAADE and/or CAADAC
Experience in a dual-diagnosis setting
Working knowledge of criminal justice system
Certification as an Anger Management and/or Domestic Violence facilitator
Minimum 30 WPM typing speed
Bilingual in English/Spanish
Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Skills mentioned
The People Concern's story is one of convergence and deep-rooted community commitment, born from the union of two of Los Angeles County's most trusted social service organizations. While the agency in its current form was established in 2016 through the merger of the Ocean Park Community Center (OPCC) and Lamp Community, its history stretches back over six decades. OPCC began its work in 1963, responding to the needs of the community in Santa Monica, while Lamp Community was founded later to address the specific challenges of homelessness on Skid Row. Recognizing that their missions were aligned and their combined expertise could drive greater impact, these two powerhouses joined forces to create a single, unified entity dedicated to ending homelessness and domestic violence. Today, The People Concern stands as one of Los Angeles County's largest social services agencies, driven by a philosophy that everyone deserves to be housed, healthy, and safe. The organization operates with an integrated system of care that goes beyond simple shelter. They provide a comprehensive array of services including outreach, interim and permanent supportive housing, mental and medical health care, substance abuse services, and domestic violence support. By tailoring their approach to the unique needs of each individual—whether they are survivors of domestic violence, challenged youth, or chronically homeless individuals—The People Concern empowers the most vulnerable members of the community to rebuild their lives and achieve long-term stability.
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