Technical Support Agent - Afterhours

Salary: $41,600 - 56,160 per year

Requirements

At least two years of customer service experience in merchant processing, retail or hospitality, or a call center environment Proficiency with chat platforms, ticketing systems, and phone networks Fast, accurate typing skills of at least 40 WPM Ability to remain calm, polite, and understanding when assisting frustrated or angry merchants Strong critical-thinking skills to analyze issues and find effective solutions Excellent written and verbal com…