Transit Operations Specialist
Job description
Transit Operations Specialist
Location: Grand Rapids, MN
Work Environment: In-Person
Job Type: Part-Time Contract
Pay: $23.00 per hour
Schedule: Up to 30 hours/week; shifts between 10 AM and 9 PM
Sign-On Bonus: $500
Job Overview
The PLUM Catalyst to hire a Transit Operations Specialist / Vehicle Operator for the goMARTI initiative in Grand Rapids, Minnesota. This role supports an innovative self-driving public transportation service, providing free, on-demand rides along the goMARTI route and helping address rural transportation needs.
The ideal candidate is an experienced, safety-conscious driver who is organized, reliable, detail-oriented, customer-focused, and comfortable working with emerging vehicle and accessibility technologies.
Key Responsibilities
- Operate and support vehicles equipped with advanced autonomous vehicle, accessibility, and transportation technologies.
- Provide safe, reliable, and courteous on-demand public transportation to passengers in Grand Rapids and surrounding communities, including Cohasset, Deer River, and Ball Club.
- Interact professionally with passengers and the operations team to deliver a positive customer experience.
- Assist passengers with mobility needs, including individuals using wheelchairs and accessibility ramps.
- Conduct daily vehicle safety inspections and report maintenance or operational concerns.
- Maintain clean, safe, and presentable vehicle interiors and exteriors.
- Follow all traffic laws, transportation procedures, safety protocols, and operational guidelines.
- Document daily activities, passenger interactions, vehicle conditions, and operational observations.
- Provide feedback and recommendations to improve vehicle comfort, cleanliness, accessibility, aesthetics, and passenger experience.
- Remain calm and effective when handling unexpected or demanding situations.
- Perform other transportation and operations duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- Valid driver’s license.
- Minimum 3 years of driving experience with an excellent driving record.
- Safe and responsible driving habits with strong knowledge of traffic and safety regulations.
- Comfortable operating vehicles equipped with advanced technology and accessibility systems.
- Ability to routinely lift and move up to 30 pounds.
- Ability to assist passengers with disabilities, including pushing wheelchairs up ramps and into vehicles.
- Strong organizational and documentation skills.
- Ability to follow structured processes and standard operating procedures.
- Strong attention to detail and a systematic, process-driven approach.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively with an operations team.
- Comfortable working flexible part-time shifts between 10 AM and 9 PM.
- Weekend availability is preferred.
Preferred Qualifications
- Experience in public transportation, transit operations, shuttle driving, rideshare, delivery driving, passenger transportation, or fleet operations.
- Experience working with autonomous vehicles, self-driving technology, electric vehicles, accessibility technology, or advanced vehicle systems.
- Background in electronics, mechanical systems, automotive technology, or computer systems.
- Experience working with customers or passengers in a transportation or service environment.
Submit your updated CV and complete the screening questions. Qualified candidates will be contacted quickly through our automated process.
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Skills mentioned
At Trucking People, we are at the forefront of revolutionizing talent acquisition within the transportation sector. Through our deep-rooted industry expertise and innovative approach, we are redefining how companies connect with premier talent. Our mission is to be the essential bridge between transportation companies and the highly qualified professionals needed to drive their success. We leverage a profound understanding of the logistics landscape, from the nuances of driver recruitment to the strategic placement of executive leadership. Our methodology is built on a foundation of precision and insight, ensuring that we not only identify but also meticulously qualify and secure the best-fit candidates for any operational need. We are more than just a recruitment agency; we are strategic partners dedicated to enhancing the operational capabilities of our clients, whether they are asset-based carriers, private fleets, or brokerage firms. Our innovative platform and dedicated team of seasoned professionals represent a paradigm shift in transportation recruitment. Founded in 2017, our history is best measured by the collective experience of our team, which averages over two decades in the transportation industry. This wealth of knowledge allows us to anticipate market trends and proactively address the talent challenges our clients face. We provide a comprehensive suite of talent solutions, covering everything from commercial drivers (Local, Regional, OTR, Owner Operators) to critical operations staff in accounting, dispatch, safety, and business development. By focusing exclusively on the transportation industry, we have cultivated an unparalleled network and a granular understanding of the specific skills and attributes that lead to success. Our commitment to excellence is so profound that every placement is 100% guaranteed, reflecting our confidence in our ability to deliver transformative results and build the powerful teams that define and elevate our clients' brands.
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