General Manager

General Manager | Luxury F&B Restaurant

Location: Hillcrest, KZN

Property Type: Luxury F&B Restaurant

Salary: Negotiable DOE

Kendrick Recruitment is currently seeking an experienced and dynamic General Manager to join a luxury F&B restaurant in Hillcrest, KZN.

The successful candidate will be responsible for overseeing the overall operation of the restaurant, ensuring exceptional service standards, strong team performance and a consistently high-quality guest experience.

Key

Responsibilities

• Oversee the day-to-day operations of the restaurant.
• Lead, manage and motivate the restaurant team to achieve operational and service excellence.
• Ensure consistently high standards of guest service and hospitality.
• Manage staff performance, training and development.
• Oversee stock control, ordering, wastage and cost management.
• Monitor financial performance and assist with achieving revenue and profitability targets.
• Ensure compliance with health, safety and operational standards.
• Handle guest feedback and resolve any operational or service-related concerns professionally.
• Maintain strong relationships with suppliers and other key stakeholders.
• Drive a positive and professional working environment.
• Ensure the restaurant’s standards, values and reputation are maintained at all times.

Requirements

• Previous experience in a senior management role within a high-end restaurant or F&B environment.
• Strong leadership and people-management skills.
• Excellent communication and organisational abilities.
• A strong understanding of restaurant operations, financial controls and cost management.
• A hands-on management approach with excellent attention to detail.
• Ability to work effectively in a fast-paced and demanding environment.
• Strong problem-solving and decision-making skills.
• A passion for delivering exceptional guest experiences.
• Relevant hospitality qualifications would be advantageous.

To Apply:

Interested candidates who meet the above requirements are invited to submit their CV for consideration.