Account Representative/Digital Success Specialist

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Quality is in our DNA - is it in yours?

Negotiation comes naturally for you. You’re personable, professional, and confident in your ability to build business relationships. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Location: Remote - Central Time Zone

Days: Monday - Friday

Full-time: Benefit Eligible

In this role, you will:

The AR / Digital Success Specialist serves as the primary client-facing liaison, ensuring successful onboarding, ongoing support, and account growth within assigned regions. This role bridges sales and client success by providing operational support for current accounts, assisting in new client implementations, and driving adoption of digital solutions. The DSS works collaboratively with Digital Sales Consultants, Implementation Specialists, and lab partners to deliver a high-quality client experience and maintain strong relationships that promote retention and satisfaction.

• Drive profitability within a designated territory or region.
• Develop growth opportunities, maintain an existing base of clients, and partner with operations to provide exceptional, customer-focused service.
• Achieve quota within company standards.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent
• A valid driver’s license and an excellent driving record for the past three years
• Previous outside Sales or Service experience
• Excellent communication skills
• Ability to work in a fast-paced environment, under time constraints, without close supervision.

Bonus points if you’ve got:

• 5+ years of outside Sales or Service experience in the medical field
• Bachelor’s degree in Business Management or Marketing

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Sales

Company:

Pathology Watch Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.