We are looking for an assistant manager to join our team! Assistant manager's duties include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.
Assistant Manager Duties and Responsibilities
While there are many duties and responsibilities for an Assistant Manager, some include:
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
- Liaise between managers, customers, and employees.
- Provide direction to staff.
- Monitor spending patterns and budget.
- Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
Assistant Manager Skill and Qualification:
- Excellent verbal communication, and the ability to convey important information clearly and effectively
- Strong leadership and initiative
- Excellent delegator and mediator
- People person, able to provide excellent customer service
- Quick decision-making and problem-solving abilities
- Excellent time management
- Responsible, goal-oriented, and organized
- Strong attention to detail and ability to multitask
- Confident, proactive, and willing to take on workplace challenges
- Great listening skills and ability to take direction from individuals in higher-level positions
- Likable by most and able to motivate others
REQUIREMENTS
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