JOB DESCRIPTION
The Bellman is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
JOB REQUIREMENTS
- Greet all guests upon arrival
- Assist arriving and departing guests with luggage to & from rooms promptly
- Assist guests in and out of transportation
- Promote all hotel functions and facilities
- Assist in arranging transportation for guest (i.e., Uber/Lyft/Taxi)
- Assist departing guests to their transportation
- Maintain the cleanliness of the lobby area
- Assist guest with general information when Concierge is not available
- Maintain knowledge of the community and area to assist guests with general information and local special events
- Polish and clean bell carts daily
- Check and secure guests? luggage
- Other duties as assigned
JOB QUALIFICATIONS
- Prior hotel or customer service experience preferred
- High school diploma or general education degree (GED)