Bridal Sales Associate

Description:

To be considered for this position, you must complete the following steps:

• Click "Apply" and fill out the online application.
• Upon submission of your application, you will receive two (2) email invitation to complete the Predictive Index Assessment. Please be advised that the assessment includes two parts.

Location: In Person at Ohio Bridal Outlet – Located at Destination Outlets in Jeffersonville, OH

FLSA: Non-Exempt

Compensation: $17.00 an hour + shared team gratuity - Total potential earnings: Up to $20-$23/hour!

Part-Time Benefits:

• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement

Full-Time Benefits:

• All Part-Time Benefits Above
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Parental Leave
• Short Term Disability

About Us:

Luxe Brands is hiring a Sales Associate for our Ohio Bridal Outlet in Jeffersonville, OH! If you're passionate about providing exceptional service, helping brides find their perfect gown, and creating memorable moments, you’ve found the right place!

Ohio Bridal Outlet is a unique off-the-rack bridal destination within Luxe Brands, offering brides access to designer gowns at significantly discounted prices. It’s the perfect place for brides seeking high-quality, stylish options at a great value. We pride ourselves in providing the best and final possible discount on a wedding gown in a brick-and-mortar setting with knowledgeable and friendly staff.

Our core values are the heart of our business. They are more than words; they are our culture + in-house lifestyle. We run our company on a management system called EOS, and feel strongly about searching for Right Person, Right Seat [RPRS] in every position we hire. We look for both a core value fit, as well as someone who exemplifies our GWC – get it, want it, capacity to do it. Please review our core values below:

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Doesn’t let unfortunate circumstances, whether they be personal or work related, come in the way of attitude at work amongst the team.
• Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big-box stores stay open.

Full-Time Schedule Requirements:

• Must have flexible availability to work five days per week, averaging 40 hours.
• Saturday and Sunday availability is required each week, along with three weekdays.

Part-Time Schedule Requirements:

• Must have flexible availability to work three days per week, averaging 28 hours.
• Saturday and Sunday availability is required each week, along with one weekday.

Key Responsibilities:

• Provide an exceptional and personalized shopping experience, guiding brides in selecting their dream gown and accessories.
• Maintain a thorough understanding of designers, collections, fabrics, fits, and alterations to confidently assist clients.
• Work collaboratively with team members to support and maintain a positive work environment.
• Assist with maintaining the store’s visual presentation, ensuring displays are appealing and align with brand standards.
• Handle handwritten documents, phone calls, emails, and other correspondences to help our brides!
• Be confident in working independently, as there may be times when you are the sole staff member in the store.
• Address challenges with professionalism, providing solutions that enhance the brides experience.
• Handle transactions, process orders, and assist with inventory management as needed.
• Represent the brand with professionalism, passion, and enthusiasm in all interactions.
• Additional responsibilities and tasks as needed to support the team and business operations.

Requirements:

To be successful in this position, you must possess the following:

• A "we over me" mindset, fostering teamwork and collaboration.
• Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
• The ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills, ensuring efficiency and productivity.
• A polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others (#hypesquad energy!).
• A commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and the ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Required Qualifications:

• Must be 18 years of age or older.
• Availability must align with the schedule expectations for the full-time or part-time position.
• Comfortable working in a fast-paced environment and capable of managing high-stress, emotionally charged situations with guests.
• Must be able to read the room, adjust communication styles, and navigate social dynamics with professionalism and empathy.
• At least 1 year of customer service experience, preferably in retail or bridal.
• Proficient in software such as POS systems, CRM tools, Microsoft Office, and Zoom.
• Strong English communication skills in reading, writing, and speaking.
• Ability to stand for long periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns).
• Reliable transportation is required.

Preferred Experience:

• Knowledge of Google Drive.
• Experience with Apple products and macOS systems.
• Demonstrated success in achieving or exceeding weekly and monthly goals.

Luxe Bridal is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.