Bachrodt on State / Bachrodt Byrider of Rockford
Business Development Manager
With commissions, bonuses, and incentives the this position earns approximately $45,000 to $75,000 a year!
Job Overview - How You'll Contribute:
Do you have an entrepreneurial spirit and love building relationships with Customers? Come and grow with us! We offer a fun, fast-paced, and positive work environment!
- As a Bachrodt On State/Byrider of Rockford BDC Manager, you will be responsible for overseeing, managing, and directly handling the internet inquiries to generate sales with customers that contact the dealership or who have visited the dealership
- This highly accountable and process-oriented position uses lead management tools, advanced Customer Relationship Management software and the internet to manage inquiry flow, update customer files, and closely track customer interest
- Ensuring all leads are responded promptly, professionally and courteously to all internet leads. This includes training sales staff on all processes and managing their success.
- Creating and Providing scripts and workflow tools to ensure uniform customer service
- Ensuring that all staff members are promptly and accurately entering all customer inquiry data into CRM software
- Overseeing the generation of appointments
- Effectively utilizing lead management tools
- Compiling all necessary reports, forms and other documentation on a timely basis
- Understand buying patterns of telephone prospects
- Exhibiting ethical behavior, providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction
- Work with management and ensures all marketing is planned, executed and is delivering results.
- Develop, create and implement social media posts and campaigns with Marketing director.
- Interface with other department heads
- Participate in management meetings
Qualifications - What You Need to be Successful:
- The Business Development Manager should be technically proficient or be able to be trained to be technically proficient in using in-house, customer service, data mining and campaigning tools and to develop a deep understanding of all dealership products and services offered to drive an overall positive customer experience
- Ability to teach and train staff to be disciplined, process-oriented and sales-driven through inbound, outbound appointment and service calls, internet leads and internally generated customer opportunities
- Ability to gain overall knowledge of automotive sales and service department operations
- Strong organizational and leadership skills
- Excellent Communication skills utilizing texting, email, social media and telephones to timely communicate with clients and schedule appointments.
- Knowledge of social media, social media channel marketing and social media blogging
- Ability to create and edit social media posts as needed
- Ability to manage and motivate staff members
- Ability to gain overall knowledge of automotive sales and service department operations
- Knowledge of social media, social media channel marketing and social media blogging
- Prolonged periods sitting at a desk and working on a computer
About Bachrodt on State / Byrider of Rockford:
- On the job training in a supportive environment.
- Market-leading pay (based on experience), plus bonuses.
- A great working environment, with the latest equipment.
- Structured, self-paced and paid training opportunities.
- We offer career paths tailored to every stage of your life.
How to apply: Please visit our website, www.bachrodt.com .
What We Offer - Why You Want to Work With Us:
Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
Benefits:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Long-Term Disability
- Life Insurance
- Accident Coverage
- Critical Illness
- 401k with Company Match
Company Provided Benefits:
- Bachrodt Paycheck Safety Net (Short-Term Disability)
- Bachrodt Paid Maternity Leave
- Bachrodt Parental Bonding Leave
- Employee Assistance Program
Paid-Time Off:
- Sick Pay
- Paid Vacation
- Paid Paternity Leave
- Paid Holidays
- Paid Bereavement Leave
Discounts:
- Vehicle Purchase
- Parts & Service
- Detailing
Causes We Care About:
- Salvation Army
- Boys and Girls Club
- Hope for Haitians
- St. Elizabeth’s Center
- People Helping People
- Baraboo Historical Society
- And Much More
About the Lou Bachrodt Auto Group - Who We Are:
We are a company that provides a Best-in-Class experience that includes, promotes and celebrates the diversity within our company and community.
Best-in-Class is our mission for ALL Customer and Associate experiences at Lou Bachrodt. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!
Lou Bachrodt has been family-owned and operated since 1953, and has had the privilege to serve the Greater Rockford Community. Lou Bachrodt offers career opportunities with the following brands – Chevrolet, Buick, GMC, BMW, Chrysler, Dodge, Jeep, RAM, and VW.
A post offer driving/criminal background check, as well as a drug screen, will be required.
Lou Bachrodt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lou Bachrodt complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.